topic Re: Upgrading from Qlik Sense November 2018 to 2020 failed in Management & Governance

Upgrading from Qlik Sense November 2018 to 2020 failed

veera_a — Mon, 19 Jul 2021 22:41:55 GMT

Upgrading from Qlik Sense November 2018 to 2020 failed with error Upgrade failed. The installed patch could not be uninstalled automictically.

I encountered a issue while upgrading our Qlik Sense. Any reason why this has failed ?
I had to manually uninstall the patch and resumed installation and it worked ,but i would like know why it failed in first place so I don't encounter this in upcoming upgrades.

Re: Upgrading from Qlik Sense November 2018 to 2020 failed

Lucas_Gatling — Wed, 21 Jul 2021 12:30:18 GMT

@veera_a Did you install November 2020 IR first before attempting to install November 2020 patch? If so do you have a copy of the Installation logs you can share?

Re: Upgrading from Qlik Sense November 2018 to 2020 failed

John_Sathya — Wed, 21 Jul 2021 13:38:51 GMT

Hello @veera_a ,

It's good to uninstall the patch that you have in November 2018 and try the installation again. Also, its good to try and upgrade to November 2019 before choosing a version on 2020.

Share the installation logs here for further clearifications.