topic Re: QlikSense Server Installation Failed in Management & Governance

QlikSense Server Installation Failed

GaryCollins — Mon, 30 Aug 2021 12:26:23 GMT

Hello everyone,

unfortunately following a new server creation I need to reinstall QlikSense on a Windows 2019 Standard server.
I followed several posts where they had the same error as me:
MSI (s) (68:EC) [14:12:40:055]: Product: PostgreSQL125 -- Installation failed.

MSI (s) (68:EC) [14:12:40:056]: Windows Installer installed the product. Product Name: PostgreSQL125. Product Version: 14.20.5. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

I have already tried several solutions, namely:
-Updated with windows Update to the latest security and version versions.
-Installed Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package x64.
-Deleted the folders %ProgramData%/Qlik and %ProgramData%/Package Cache
-Always started the installation by administrator
-Set the folder where I'm going to install Qlik to share (with relative write permissions)

But unfortunately I haven't been able to solve it yet....
Attached the log.

Thanks to all for the help.

P.S. Log files are not supported and I'm forced to insert a pdf file.

Re: QlikSense Server Installation Failed

GaryCollins — Mon, 30 Aug 2021 13:11:03 GMT

Update: I was able to fix the problem by downloading the new August x64 server version.

Thank you

Re: QlikSense Server Installation Failed

Qlik_Administrator_Dude — Mon, 30 Aug 2021 14:22:43 GMT

Gary,
I ran into this issue before on an upgrade. Read carefully because it doesn't sound like it will work:

Run the installation, let it fail, run it again. Literally just say ok and run the installer again. It will continue past that point (in my experience).

Try it an let me know if it works. Good Luck -

Re: QlikSense Server Installation Failed

GaryCollins — Mon, 30 Aug 2021 15:32:47 GMT

Thank you for your reply, I was able to solve it because I had mistakenly downloaded the Windows Server 2012 x64 version and not Windows Server x64.
After that I started the installer and it didn't give any problems anymore.