topic Re: Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation in Management & Governance

Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation

harvinder901 — Fri, 15 Nov 2024 23:37:43 GMT

Dear all,

I am trying to install Qlik Sense Nov 2020 version on windows server 2012 R2 Standard. Now after successful installation, I am facing one service failure issue .

Qliksense Repository service is getting stopped after installation.

Tried all the following steps.

Steps:

1. Rebooted the Server.

2. Manually tried to start the service.

3. While installing logged in with same user id & password(Service account) which used to install the Qliksense Server.

4. Uninstalled the Qliksense Server, deleted all the folders previously installed, again installed the Qliksense with local Administrator User & same user id & password provided to run the services.

5. Tried the steps from below article.

https://support.qlik.com/articles/000007834

NOTE: Software is installed using DOMAIN USER who is part of Local Administrator Group and .NET framework version is 4.8

Re: Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation

Alexis_Touet — Tue, 19 Oct 2021 18:57:41 GMT

Hi,

Have you checked in the log>repository>trace>system repository log for any potential error?

Best regards

Re: Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation

harvinder901 — Thu, 21 Oct 2021 05:35:30 GMT

Hi Alexis,

Attached is the screenshot of repository log from server.

Re: Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation

Maria_Halley — Thu, 21 Oct 2021 07:07:50 GMT

@harvinder901

I found this article that discusses the error message you get in the log,Fatal exception Operation is not supported on this platform.

https://community.qlik.com/t5/Knowledge/Qlik-Sense-quot-This-site-can-t-be-reached-quot-Fatal-exception/ta-p/1717276

Re: Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation

harvinder901 — Thu, 21 Oct 2021 07:29:39 GMT

Hi Maria,

Thanks for your support. Can you please tell how to take backup of keys on below location before deleting it.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP\Parameters\SslBindingInfo

Re: Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation

Maria_Halley — Thu, 21 Oct 2021 07:48:24 GMT

@harvinder901

I am not sure on that. But since it is a windows functionality, I googled 😁.

Here is a link that explains it for Windows 2012 R2.

https://blog.netwrix.com/2018/10/30/how-to-back-up-and-restore-the-windows-registry/

Re: Qliksense Repository service is getting stopped automatically after successful qliksense Nov 2020 installation

harvinder901 — Thu, 21 Oct 2021 09:54:19 GMT

Hi Maria,

I tried as suggested above but no luck. I have rebooted the server but still QRS is getting stopped.