topic upgrade failed in Management & Governance

upgrade failed

Ann1 — Fri, 15 Nov 2024 23:30:21 GMT

help! my upgrade failed

Re: upgrade failed

Alexis_Touet — Thu, 18 Nov 2021 17:28:29 GMT

Hi @Ann1

As mentioned in the other post I would go to C:\Users\<youruser>\AppData\Local\Temp and check the installer log files. The latest log that does not have the rollback reference will be the one from the component that failed
https://www.youtube.com/watch?v=4CQ2HSJTDg8&t=431s

+> check from 7:26 minute.
Then check on this log for "value 3".
It will show you the error that triggered the failure.
The next step when you are there would be to check our Knowledge base and community see if it is documented.

Hope this helps.

Re: upgrade failed

Chip_Matejowsky — Tue, 23 Nov 2021 13:18:29 GMT

Hi @Ann1,

If you need direct assistance, contact Qlik Support and create a case. Be sure to provide the installation logs and the versions you are upgrading from and upgrading to.

Best Regards