topic Generic error when trying to reload app in Management & Governance

Generic error when trying to reload app

BuTbka — Fri, 17 Dec 2021 10:05:20 GMT

We have several projects with reload issue. When we are trying to reload them we receive error "Message from ReloadProvider: The sequence of events was not completed. Check engine or script logs."

There is no errors in the script logs.

When we are trying to duplicate app and do reload of copy - that work fine.
But we cannot publish duplicated app with replace the original one - we receive general error in the engine log.

QlikSense August 2021 SR4

Logs in attach.

Re: Generic error when trying to reload app

anat — Fri, 17 Dec 2021 11:08:16 GMT

https://community.qlik.com/t5/App-Development/Error-The-sequence-of-events-was-not-completed/m-p/1794544

Re: Generic error when trying to reload app

BuTbka — Fri, 17 Dec 2021 12:22:19 GMT

Thanks @anat ! But we have enough disk space. With other apps no problem.

Re: Generic error when trying to reload app

gandalfgray — Fri, 17 Dec 2021 15:56:47 GMT

Hi @BuTbka

We are experiencing the same thing. It basically started today.

Several users have complained about this.

The script logs shows no errors, but the task log shows "Message from ReloadProvider: The sequence of events was not completed. Check engine or script logs."

Then I copied an app with a failing task like this, reloaded the copy, and the task log was fine!

And we don't have disk space problems.

We are on August 2021 patch 3

Re: Generic error when trying to reload app

BuTbka — Mon, 20 Dec 2021 06:50:57 GMT

Hi @gandalfgray, thanks for this workaround.
But it is not the solution for us. A lot of our users use direct links to apps + that links published in data catalog.

Re: Generic error when trying to reload app

gandalfgray — Mon, 20 Dec 2021 10:42:43 GMT

Hi again @BuTbka 😀 - I didn't meant it as a workaround, I just mentioned it 'cause I think it shows that there is nothing syntactically wrong with the load script in the original app.