topic Re: Proxy problem qlik sense in Management & Governance

Proxy problem qlik sense

Bartosz — Fri, 14 Jan 2022 08:41:06 GMT

I have a problem as described here:

https://community.qlik.com/t5/Knowledge/The-Qlik-Sense-Management-Console-Shows-Some-Working-Service...

Unfortunately, despite completing step 4 (Check Bypass proxy server for local addresses can addresses in the proxy settings) the problem with these 3 services still persist.
Without completing step 4 the local site doesnt't work at all when the proxy is enabled. When i check the box from the step 4 and restart all the servives, 3 services still have
the problem. The matter is pretty urget so I will highly appreciate any help!

Version Windows 2016 Standard , QlikSense June 2019 - 13.32.2

Thank you in advance.

Re: Proxy problem qlik sense

Seanog_Murphy — Mon, 17 Jan 2022 07:21:04 GMT

Hi @Bartosz,

Can you please let me know if you have tried with another browser?
As mentioned in the article, this is most likely a proxy issue or because the service account does not have the right permission.

Please also note that you may want to consider upgrading as the version June 2019 is no longer supported as per the article here:
- https://community.qlik.com/t5/Product-Support-Lifecycle/Qlik-Sense-Enterprise-on-Windows-Product-Lifecycle/ta-p/1826335

Re: Proxy problem qlik sense

Bartosz — Mon, 17 Jan 2022 11:55:03 GMT

Hi! First of all, thank you for the answer.

Yes, I tried using different browsers - IE and Chrome (no changes after turning the proxy on - 3 services still signal problem).

Is anyone familar with any know problems that might occur in the Qlik version that I own (QlikSense June 2019 - 13.32.2)

Re: Proxy problem qlik sense

Seanog_Murphy — Tue, 18 Jan 2022 08:26:52 GMT

Hi @Bartosz,

It seems that the status check for the services is being blocked by the proxy. You could temporarily disable the proxy to make sure that this is the cause of the issue.
Perhaps it is also worth checking that the necessary ports are not being blocked
- https://help.qlik.com/en-US/sense-admin/November2021/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Deploy_QSEoW/Ports.htm