topic Re: Missing Data in Operations Monitor since November 2021 upgrade in Management & Governance

Missing Data in Operations Monitor since November 2021 upgrade

denisb — Thu, 25 Nov 2021 13:20:08 GMT

Hi at all,

we upgraded Qlik Sense to November 2021 and know the operations monitor doesn´t show what it should.

For example in "Task Details" we have new reloads only from HUB. But we cannot see the reloads from tasks, which apps are published.

We´ve already replaced "Operations Monitor" with a new version from "C:\ProgramData\Qlik\Sense\Repository\DefaultApps". Didn´t help.

Any ideas?

Best Regards

Denis

Re: Missing Data in Operations Monitor since November 2021 upgrade

Alexis_Touet — Sun, 28 Nov 2021 11:13:38 GMT

Hi @denisb

Have you tried to also move your existing QVD´s to another folder, and make a full reload with the latest version of the app ?

Best regards

Re: Missing Data in Operations Monitor since November 2021 upgrade

denisb — Mon, 29 Nov 2021 11:35:39 GMT

You mean the QVDs in "C:\ProgramData\Qlik\Sense\Log" ?

Yes, didn`t help.

We have deleted/moved this files and "Operations Monitor" created them new:

Re: Missing Data in Operations Monitor since November 2021 upgrade

maksim_senin — Mon, 27 Dec 2021 12:27:41 GMT

Hello everyone,

We faced the same issue on Nov 2021 and found that it happens due to changes in the Scheduler logs:

the field has been populated with session ID, but not it's always 0 and that breaks reload summary calculation.

Finally, only tasks reloaded from hub are shown after upgrading.

Is there a solution?

Thank you.

Re: Missing Data in Operations Monitor since November 2021 upgrade

Arthur_Marseuti — Wed, 19 Jan 2022 14:08:22 GMT

Same issue here at two customers of mine. Also tried to move the qvd files to another location and also checked if the app can access the archive log folder. Everything is fine except the task data still missing. Only reloads made in the workspace are loaded into the app, the published one's are still missing. In the qvd file the data does exist, but the Operations Monitor seems to filter it out.

Re: Missing Data in Operations Monitor since November 2021 upgrade

DavidDocquoyBaudelet — Thu, 17 Mar 2022 08:46:07 GMT

Hi,

No solution for this ?

Re: Missing Data in Operations Monitor since November 2021 upgrade

patrickbe — Wed, 30 Mar 2022 08:41:32 GMT

I found a KBA that advises to import the default "Reloads Monitor" app from C:\ProgramData\Qlik\Sense\Repository\DefaultApps and this works for me. I can't find the related KBA anymore, but I'm sure it exists.

Re: Missing Data in Operations Monitor since November 2021 upgrade

DavidDocquoyBaudelet — Wed, 30 Mar 2022 08:45:25 GMT

Hi,

I use "Reloads Monitor" and it's working fine.

But I would have preferred that the application "Operations Monitor" be repaired.