topic Somebody knows what to do with a WebSocket connection failure? in Management & Governance

Somebody knows what to do with a WebSocket connection failure?

maartenv — Tue, 18 Sep 2018 09:12:55 GMT

I'm getting following error when trying to load the hub.

In the chrome console I see the following

The server is hosted outside the corporate network.

Outside the corporate network we don't get the error.

We use a forcepoint (websense) proxy to protect our internet traffic.

Also QlikSense cloud works without issues.

Thanks for any advice

Re: Somebody knows what to do with a WebSocket connection failure?

Giuseppe_Novello — Thu, 14 Feb 2019 15:10:51 GMT

I would go back to forcepoint and have a written confirmation that they do support websockets connectivity. When you mean "Outside the corporate network we don't get the error." I think you mean "inside" instead, so if it is inside, then do you user "forcepoint", if not, then that leans to a middle technology is interfering the websocket connectivity.