topic Re: Error 0x80070643 during upgrade to February 2022 in Management & Governance

Error 0x80070643 during upgrade to February 2022

robb183 — Tue, 05 Jul 2022 12:34:11 GMT

During installation of February 2022 error message on PROXY node (multinode enviroment)

the log text:

[0D28:0D24][2022-07-05T12:25:37]i000: In Update Progress: 44
[1AB8:1B7C][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to install MSI package.
[1AB8:1B7C][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to execute MSI package.
[0D28:0D24][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0D28:0D24][2022-07-05T12:38:54]i000: Detected failing msi: ServiceDispatcher
[0D28:0D24][2022-07-05T12:38:54]i319: Applied execute package: ServiceDispatcher, result: 0x80070643, restart: None
[0D28:0D24][2022-07-05T12:38:54]e000: Error 0x80070643: Failed to execute MSI package.
[0D28:0D24][2022-07-05T12:38:54]i000: ProgressTypeMajorUpgrade
[0D28:0D24][2022-07-05T12:38:54]i000: Starting rollback execution of ServiceDispatcher

anyone have any suggestions about it?

I am blocked and do not know how to proceed to resolve the error for repeat correctly the installation.

In the central node this message did not appear and the installation finished correctly, the machines are like software the same, I have always performed the installation as administrator.

@Anonymous @itsupport

Re: Error 0x80070643 during upgrade to February 2022

rohitk1609 — Tue, 05 Jul 2022 17:12:22 GMT

Try this one https://community.qlik.com/t5/Knowledge/Qlik-Sense-Desktop-Install-Fails-Failed-to-Install-MSI-Package/ta-p/1713970

Re: Error 0x80070643 during upgrade to February 2022

Albert_Candelario — Tue, 05 Jul 2022 20:15:29 GMT

Hello @robb183 ,

Thanks for posting.

This message might not be the most relevant one, hence could you kindly add the installation log of the service that failed, so we can have a quick look at it.

Cheers,

Albert

Re: Error 0x80070643 during upgrade to February 2022

Albert_Candelario — Sun, 10 Jul 2022 13:39:58 GMT

Hello @robb183 ,

As mentioned we need the installation log from the service that has failed and inspect such for any error word we can find. I would suggest using Notepad++ or similar and search for all error and warning entries.

Cheers,

Albert

Re: Error 0x80070643 during upgrade to February 2022

Lokeshb31 — Wed, 30 Aug 2023 14:56:18 GMT

We are also getting the same error. PFA installation logs. Please help to resolve as its impacting our ongoing issue.