topic Re: After Qliksense May2022 Server Installation not able to access Hub or QMC in Management & Governance

After Qliksense May2022 Server Installation not able to access Hub or QMC

nagarwal — Tue, 02 Aug 2022 09:04:19 GMT

Hello Gurus,

I have installed Qlik Sense Server May 2022. it got installed properly. All the Qlik Sense services are up and running but when I am trying to access QMC or hub it is giving error of this site cant be reached. Could you please suggest me how to resolve this issue?

Re: After Qliksense May2022 Server Installation not able to access Hub or QMC

nagarwal — Tue, 02 Aug 2022 09:10:12 GMT

Attaching the installation logs

Re: After Qliksense May2022 Server Installation not able to access Hub or QMC

korsikov — Wed, 03 Aug 2022 08:00:08 GMT

Hi.

Check list.

is all services running?
is Proxy listen 443 port
is there no log files with timestamp in name log in folder c:\ProgramData\Qlik\Sense\Log\Repository\Trace\

Re: After Qliksense May2022 Server Installation not able to access Hub or QMC

Boris_I — Wed, 03 Aug 2022 08:44:30 GMT

Hi Nagarwal,

Did you check if the server have the minimum required - https://help.qlik.com/en-US/sense-admin/May2022/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/Common/system-requirements.htm

Have you set up the antivirus exclusion - https://community.qlik.com/t5/Knowledge/Anti-virus-Endpoint-detection-and-response-EDR-and-Advanced/ta-p/1716335

What happen when you try to access the QMC using the localhost instead of the FQDN?

Re: After Qliksense May2022 Server Installation not able to access Hub or QMC

nagarwal — Wed, 03 Aug 2022 10:34:44 GMT

Hello @korsikov

1) all Services are running

2) 443 port is open

3) Log file is generating with the latest timestamp but getting below error

There was an error contacting the license service. Keep retrying

Re: After Qliksense May2022 Server Installation not able to access Hub or QMC

nagarwal — Wed, 03 Aug 2022 10:38:01 GMT

Hello @Boris_I

- Yes Server have all the minimum requirements as on the same server Aug2021 version was working.

- there is no Antivirus on the machine

- even trying with localhost the same issue persist