topic Re: Virtual proxy URL not working in Management & Governance

QlikSense, New Virtual proxy URL not working, I get internal server error (500)

jpjust — Wed, 14 Jun 2023 10:58:03 GMT

HI,

I am using Qliksense enterprise, multi-node, clustered environment.

I just created an additional virtual proxy with prefix as "Test" connected to my Production proxy. Please see the screens below.

Now when I try to access like https://qlikserver/test/hub/my/work, I get internal server error (500), please see the last screen shot.

Does anyone know how to resolve this issue?

Appreciate your help!!

Re: Virtual proxy URL not working

Alan_Slaughter — Fri, 05 Aug 2022 19:34:32 GMT

Hi jpjust, please review this article:

https://community.qlik.com/t5/Knowledge/Qlik-Sense-How-to-create-a-new-Virtual-Proxy/ta-p/1716880

Re: Virtual proxy URL not working

jpjust — Fri, 05 Aug 2022 20:05:53 GMT

Thanks Alan for the link.

I followed the exactly the same steps but I am unable to access the hub using the new created Virtual Proxy.

The only thing here is, this new virtual proxy is not any node, meaning there are no proxy service or other qliksense services are running, please see the screen below. This is linked to Production proxy service, please see the screen further below.

Any other thoughts why hub is not accessible using this new virtual proxy?

Thanks

Re: Virtual proxy URL not working

Alan_Slaughter — Fri, 05 Aug 2022 20:17:35 GMT

Can you attach a screenshot of each step you did to create the virtual proxy and did you add the urls and ip addresses to the whitelist?

Re: Virtual proxy URL not working

jpjust — Fri, 05 Aug 2022 20:49:07 GMT

Hi Alan, please find the attached document. Let me know if you additional information.

Also, the Authentication changes to the following on my new virtual proxy though I remove the entry and set it to blank.

But all other default virtual proxy has the following:

Re: Virtual proxy URL not working

Alan_Slaughter — Fri, 05 Aug 2022 21:02:05 GMT

Hi jpjust, from what I can see you did not follow the article. The session cookie is incorrect and I did not see IP addresses and URLs in whitelist.

Re: Virtual proxy URL not working

jpjust — Fri, 05 Aug 2022 21:16:49 GMT

Hi Alan, Good catch. Thanks for your help.

X-Qlik-Session-vizlib made it work, I had like this before (under score) X-Qlik-Session_vizlib

After I change, it works. Also I added "Host allow list" of all the qliksense proxy URL's. I am not sure what this does though? Can you please provide me some explanation to this?

Another issue is, on the authentication area of the VP, on Authentication module redirect URI, it auto enters my domain\username

My other VP's are like below.

How do I fix it?

Re: Virtual proxy URL not working

Alan_Slaughter — Mon, 08 Aug 2022 14:08:41 GMT

Hi jpjust, glad to hear that your VP is working. Information about the whitelist can be found under this link in the advance sections:

https://help.qlik.com/en-US/sense-admin/May2022/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/create-virtual-proxy.htm

I am not sure why your domain\userid is showing in the URI redirect. I would suggest opening your browser in incognito mode for testing.

Re: Virtual proxy URL not working

jpjust — Wed, 10 Aug 2022 20:52:12 GMT

Hi Alan - I don't see that issue with incognito. Do you know why?

Thanks

Re: Virtual proxy URL not working

Alan_Slaughter — Thu, 11 Aug 2022 11:47:26 GMT

Hi jpjust, incognito does not cache history. So if you clean your browser cache from the beginning of time it should work.

Re: Virtual proxy URL not working

jpjust — Thu, 11 Aug 2022 14:16:29 GMT

Thanks Alan