topic Hard IO Error (Task reload failure) in Management & Governance

Hard IO Error (Task reload failure)

LorynHartbarger — Tue, 24 Jan 2023 14:41:00 GMT

Hello,

For many of my reload tasks, I am getting this error message:

The following error occurred:

hardIO \\file path.qvd

The error occurred here:

STORE [file] INTO 'lib://filepath.qvd'

I have seen this occur when the app creates a qvd and then tries to access the qvd it just created.

The only thing I can find from other qlik community posts is that the files could be locked due to antivirus protection. I have verified with our IT department that the files are not being locked.

Re: Hard IO Error (Task reload failure)

Chip_Matejowsky — Tue, 24 Jan 2023 20:26:40 GMT

Hello @LorynHartbarger,

To me the issue seems to be that QVD has a Windows lock placed on it while it is being saved to disk. Have a look at the following Qlik Knowledgebase articles to see if they help with your issue:

Best Regards

Re: Hard IO Error (Task reload failure)

Albert_Candelario — Mon, 30 Jan 2023 07:31:06 GMT

Hello @LorynHartbarger ,
I would start by he KB @Chip_Matejowsky has shared and keep us posted on your progress. The process monitor would be indeed interesting and you might want to check with your IT that IOPS and other settings of your network are the expected ones.

Cheers,

Albert