topic Re: Change users' Active Directory license allocation in Management & Governance

Change users' Active Directory license allocation

iacovosk — Fri, 05 May 2023 07:45:22 GMT

Hi,

We are moving our users to a new domain (let's call it AD 'B') and this is a process that will take time and not all users will be migrated at the same time.

License types: Professional and Analyser

Ideally, we want to find a way to change the 'User Directory' a user is identified in the license allocation to the new domain (AD 'B'), until we move all the users from AD 'A' to AD 'B' and change the sychronisation to the new domain.

Deallocating and allocating new licenses is a no go because we do not have the license capacity to keep quarantined professional/analyser licenses for 7 days.

Thanks

Re: Change users' Active Directory license allocation

Albert_Candelario — Sun, 07 May 2023 13:15:11 GMT

Hello @iacovosk ,

Thanks for posting.

I would strongly recommend using a Signed License Key (SLK) as the (SLK) does NOT have quarantine when deallocating and allocating users.

https://community.qlik.com/t5/Official-Support-Articles/Professional-Analyzer-access-allocations-No-Quarantine-on-Qlik/ta-p/1786427

If you are still using the old model, serial and control number, then I would recommend contacting your Qlik representative to either get a SLK or a temporary license if possible to make the Active directive move if for any reason the SLK is not yet an option.

Cheers,

Albert

Re: Change users' Active Directory license allocation

iacovosk — Tue, 09 May 2023 13:48:01 GMT

Thank you Albert.

How can we get this SLK? We are under a network of firms that use a global agreement/contract with Qlik Tech.

Re: Change users' Active Directory license allocation

Albert_Candelario — Tue, 09 May 2023 16:22:25 GMT

Hello @iacovosk,

Your Qlik representative should be able to assist you with this topic.

In case you are unsure who that individual is, please use our Chat, by clicking Contact Support on any Support Page across Qlik Community.

Our engineers will be happy to help you with to point you into the right direction.

Cheers,

Albert