topic Re: Unable to Install Qlik Sense 1.0 in Management & Governance

Unable to Install Qlik Sense 1.0

Wed, 24 Sep 2014 15:06:46 GMT

Hello Guys,

Previously I installed the Qlik Sense Desktop 0.96, now I want to install Qlik Sense Platform 1.0. When I tried to install it, the error message appeared like below :

So, I tried to uninstall my Qlik Sense Desktop 0.96, and then install Qlik Sense Platform 1.0, but the error message still appear. Then I tried to clean the registry in regedit. But, the error message still appear. I tried to install Qlik Sense Desktop 1.0 and the error message still appear. I don't know how to install Qlik Sense Platform 1.0. I check system requirement and my laptop is passed. I followed the installation guide document, and it still appear. How to solve it?

Thanks for your guidance

Re: Unable to Install Qlik Sense 1.0

Michael_Tarallo — Wed, 24 Sep 2014 15:53:06 GMT

Hi Ryan - do you have any version of QlikView installed on this system?

Mike

Re: Unable to Install Qlik Sense 1.0

Anonymous — Wed, 24 Sep 2014 19:20:39 GMT

What does the log file say?

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 05:38:31 GMT

Not that it helps now, but I didn't need to physically uninstall previous version, it was simply an update to get v1.0

Check the log files @

C:\Documents\Qlik\Sense\Log, though I suspect you've removed all references to it during uninstall ?

Are you able to run it on a virtual machine ?

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 06:31:40 GMT

Make sure you delete all files and folder for the previous version under application data folder.

Regards

ANdreas

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 09:02:04 GMT

Hi Ryan,

The following products will be checked for prior to the installation package being able to execute:

Server installations:

QlikView 8 (all versions) 64bit and 32bit

+ Publisher 8 (all versions) 64bit and 32bit

QlikView 9 (all versions) 64bit and 32bit

+ Publisher 9 (all versions) 64bit and 32bit

QlikView 10 IR to SR5 64bit and 32bit

QlikView 11 IR, SR1, SR2 64bit and 32bit

QlikView 11.20 SR1, SR2 64bit and 32bit

Client installations including Internet Explorer Plugin:

QlikView 8 (all versions) 64bit and 32bit

QlikView 9 (all versions) 64bit and 32bit

QlikView 10 IR to SR5 64bit and 32bit

QlikView 11 IR, SR1, SR2 64bit and 32bit

QlikView 11.20 SR1, SR2 64bit and 32bit

OCX and Plugin:

QlikView Plugin 11 (all versions) 32bit

QlikView Plugin 11.20 SR1, SR2 32bit

OCX 10 IR to SR 5

Note that it also checks for the IE Plugin.

Re: Unable to Install Qlik Sense 1.0

mdmukramali — Thu, 25 Sep 2014 10:45:02 GMT

Dear,

I am also getting some error. when i am trying install Qlik sense (Qlik_Sense_x64setup).

Ryan did you find the solution

Thanks,

Mukram

Re: Unable to Install Qlik Sense 1.0

ashfaq_haseeb — Thu, 25 Sep 2014 12:41:38 GMT

Hi,

Try by Uninstalling earlier versions first, and the re installing new version.

regards

ASHFAQ

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 16:10:51 GMT

Yes, I have QlikView 11.2 SR5. Can I install QlikView and QlikSense on the same machine? What's the collision between QlikView and QlikSense?

Thanks for your help

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 16:15:09 GMT

I think it's to check QlikView component in my machine.because it'll appear as 0 an 1. Perhaps, it'll be connected to the QlikView component. But, I don't know why it happen and what the component that connected to the QlikSense

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 16:17:00 GMT

Yes, I think I have removed all the preferences.

Nice idea to tried if on VM using clean OS.

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 16:18:44 GMT

I have delete the file and folder under application data folder.

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 16:19:29 GMT

Not yet solved, still under investigating.

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 16:20:00 GMT

Yes, I have tried. Still got the same problem

Re: Unable to Install Qlik Sense 1.0

Thu, 25 Sep 2014 16:22:52 GMT

Thanks for your detail

But, what is the relationship between QlikView Component and QlikSense Component? Is there any collision between them? Perhaps the collision of the component or process that cause the problem (just my thoughts)

Re: Unable to Install Qlik Sense 1.0

Fri, 26 Sep 2014 06:08:38 GMT

I asked the principal, that it's caused by QlikView Server. I can't install QlikView Server and Qlik Sense Server on the same machine. So, I'll tried to use VM to install Qlik Sense Server. But, I don't know why QlikView Server and Qlik Sense Server can't be installed in the same machine. Anyone who knows?

Re: Unable to Install Qlik Sense 1.0

Michael_Tarallo — Tue, 30 Sep 2014 16:30:55 GMT

Hello Ryan - due to the architectures, ports, protocols and services - there would be conflicts.

Hope this helps.

Mike