topic Re: Qlik Sense Repository Error in Management & Governance

Qlik Sense Repository Error

mkirsebom — Thu, 25 Sep 2014 05:51:51 GMT

Hi guys

I´ve been trying for quite som time now to get the QMC started but with no success. I get an error message like this:

"Fatal exception. Unable to start the request handling process".....

Attached is the log.

All services are up and running. I first though there was something interfering with the service, for example another web server, but I can´t find anything.

Grateful for ideas.

Re: Qlik Sense Repository Error

Anonymous — Thu, 25 Sep 2014 14:19:18 GMT

Hi Marcus,

Send in the issue to support, so we can handle it, man to man 🙂

Re: Qlik Sense Repository Error

stephencredmond — Mon, 29 Sep 2014 22:12:10 GMT

Hi Guys,

Was there a resolution to this?

Seeing a similar issue:

20140929T230347.061+0100

ERROR

BABEL

System.Repository.Repository.QRSMain

2468

d1ea2ce8-bf19-4dda-b779-fe9a2a8ca33e

BABEL\qvservice

Fatal exception

Unable to start the request handling process.

at Qlik.Sense.Common.Communication.Server.HTTPConnectionHandler.Start()↵↓ at Qlik.Sense.Common.Communication.REST.Server.RESTEngine.Activate()↵↓ at Repository.Core.Services.Service.Initialize()↵↓ at Repository.Core.Core.Setup_CentralNode()↵↓ at Repository.Core.Core.Setup()↵↓ at Repository.Core.Core.Inner(ManualResetEvent shutdownRequestedEvent)↵↓ at Repository.QRSMain.<Main>b__6(ICore core)↵↓ at Qlik.Sense.Common.Ioc.WorkScope.Work(Action`1 action)↵↓ at Repository.QRSMain.Main()

d1ea2ce8-bf19-4dda-b779-fe9a2a8ca33e

Wouldn't be the "cleanest" of systems (various versions of QlikView have been installed in the past), but the account is a local administrator so shouldn't have a problem?

Regards,

Stephen

Re: Qlik Sense Repository Error

Tue, 30 Sep 2014 06:38:02 GMT

I would suggest to open a Case with Support so we can have a closer look at it. There was no response from the Thread opener or Case.

Re: Qlik Sense Repository Error

pbr — Tue, 30 Sep 2014 13:22:04 GMT

I agree with Daniel on opening a Support case, but you can try this -

One thing you can try is going to the Services MMC -> Qlik Sense Repository Database -> Right click / Properties -> Log On tab - and try checking the Allow service to interact with the desktop - Apply / Ok and restart the services.

Though, if you have a valid Sense Server license you can open a case with Qlik Support.

Please mark the appropriate replies as helpful / correct so our team and other members know that your question(s) has been answered to your satisfaction.

Pierce

Re: Qlik Sense Repository Error

Ronnie_Taborn — Tue, 30 Sep 2014 13:26:10 GMT

Make sure the repository is running under local system and not a service account.

Re: Qlik Sense Repository Error

stephencredmond — Tue, 30 Sep 2014 20:51:57 GMT

Thanks but unfortunately that hasn't made any difference.

I'm going to open a support request.

Stephen

Re: Qlik Sense Repository Error

stephencredmond — Tue, 30 Sep 2014 20:52:14 GMT

It is running as the Local System.

Re: Qlik Sense Repository Error

stephencredmond — Wed, 01 Oct 2014 13:44:38 GMT

Thanks to support, I have found a solution.

The Repository service was unable to listen - on port 4444 - because another service (Good Sync Service) was already listening on that port. Unfortunately, I didn't realise that 4444 was a port to look for as I had been looking for just 4242.

Running a command window with admin privilege and running:

NETSTAT -ab > c:\temp\netstatab.txt

Allows you to see a list of the ports that are in use and the name of the processes that are using them.

Regards,

Stephen

Re: Qlik Sense Repository Error

pbr — Wed, 01 Oct 2014 14:21:22 GMT

Stephen,

Thank you very much for sharing with this with us.

Pierce