Qlik Sense Desktop does not authenticate against SaaS despite link opening in app

Vintageologist — Wed, 09 Aug 2023 07:57:40 GMT

Hello,

I am trying to deploy Qlik Sense Desktop against an existing Qlik Sense SaaS implementation.

When I open the tenant site and go to my profile, I can download and install the app. When I then press authenticate, the app opens.

So far, so good - this appears to be the correct behavior.

However, then I attempt to press the button below and nothing happens:

No error message or anything - just nothing, as if the button just had no function at all.

I should have enough rights to do this. Can it be some configuration that is required for the workstation? Specific firewall ports or something?

Thank you!

Re: Qlik Sense Desktop does not authenticate against SaaS despite link opening in app

Vinay_B — Wed, 09 Aug 2023 12:04:14 GMT

Hi @Vintageologist

Have you checked if the pop ups are blocked in the browser?

topic Re: Qlik Sense Desktop does not authenticate against SaaS despite link opening in app in Management & Governance

Qlik Sense Desktop does not authenticate against SaaS despite link opening in app

Re: Qlik Sense Desktop does not authenticate against SaaS despite link opening in app