topic Re: Qlik Migration problem in Management & Governance

Qlik Migration problem

User93 — Tue, 03 Oct 2023 13:32:51 GMT

Hi all,

I would like help with the following problem : we are trying to migrate our Qlik platform (Qlik Sense Enterpsie) from one virtual machine to another, following this procedure https://help.qlik.com/en-US/sense-admin/May2022/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Deploy_QSEoW/Backup-and-restore.htm,
but when trying to deploy Qlik Sense on the new VM we got the error message : "The following information has been collected from your system: Powershell version 4 or later is required to install Qlik Sense."
Strange, as the VM has a version 5 of Powershell installed.

I first found this post : https://community.qlik.com/t5/Official-Support-Articles/Powershell-version-4-or-later-is-required-to-install-Qlik-Sense/ta-p/1711069
I tried every solution : check the command lines, different places for the exe, the script policy, and disabling the antivirus, but nothing worked.

I then found this post : https://community.qlik.com/t5/Deployment-Management/qlik-sense-upgrade-issue-powershell-error-quot-Powershell/td-p/1922692
Again, we tested the solutions with the 80 port and the antivirus, be we still get the error message.

Is there anything else we could do to solve this ?

Best regards.

ajaykakkar93 — Wed, 04 Oct 2023 06:29:06 GMT

Hi,

I'll suggest manually taking a backup of

Move the above in another VM with same path & qlik share path

finally if preinstalled qlik sense and then restored the backup again it will work just fine.

Make a note of of SSL thumbprint as it could change & you might need to update this.

i did this activity with ease using below steps:

Login as the Service account user
Run PowerShell in administrator mode.
Run "Set-ExecutionPolicy Unrestricted" in PowerShell and select Y. (or Bypass) (Set-ExecutionPolicy (Microsoft.PowerShell.Security) - PowerShell | Microsoft Docs)
Confirm the command ran without errors.
Restart the machine.
Start the installation process
disabled service running on PORT 80 (netstat)

User93 — Wed, 04 Oct 2023 08:16:58 GMT

Hi,

Thank you for your answer.

We just tried the 7 steps, but we still get the same error message about the version of Powershell when we try to install Qlik.

Is there something else we can try ?

ajaykakkar93 — Thu, 05 Oct 2023 07:34:26 GMT

ill suggest you, get in touch with support / raise a ticket with them.