topic Re: HTTP Error 404 in QlikSense Management Console in Management & Governance

HTTP Error 404 in QlikSense Management Console

Anonymous — Fri, 26 Sep 2014 02:21:35 GMT

Hi All,

After I try to install the QlikSense Server and it is install successfully. But when I try to go QlikSense Management Console page, I get the error which is HTTP error 404 from the browsers (IE, Chrome and Firefox) as attached. All the service is up but don't know why I still can't go in to QMC page. Anyone have face the similar issues?

Thanks and Regards,

Jerry

Re: HTTP Error 404 in QlikSense Management Console

Fri, 26 Sep 2014 05:48:03 GMT

Hi again Jerry. I had the same problem, and this was the reason that I reinstalled in the first place. I needed to check that i had entered the correct information. For me it was the user I had set up to run the Qlik Sense services, it was not set at local administrator on the server and hence it did not run the services with the proper permissions. The services was running and looked "ok". But did not work until i put the user running them into the local administrator group. I restarted services/server after this and the management console started working

If this is not the case for you try looking at the requirements for the server and see If your environment is missing somethingQlik Sense 1.0 - System Requirements

Regards,

Re: HTTP Error 404 in QlikSense Management Console

Anonymous — Fri, 26 Sep 2014 09:27:36 GMT

Hi Vegard,

Thanks for your reply. I have checked the set up of QlikSense user is under local administrator group and also the system requirements. It is looking fine. But just wondering why it still can't work. Is it still have other reason to cause it?

Thanks and Regards,

Jerry

Re: HTTP Error 404 in QlikSense Management Console

Giuseppe_Novello — Tue, 30 Sep 2014 16:22:19 GMT

Jerry,

1- Make sure that the Qlik Sense Repository Database service is running under "Local System".

2- Have you restarted the machine? Have you restarted the services?

3- Try to recreate Digital certificates:

Stop Qlik Sense Repository Service (this will also stop the other services)
Open Microsoft Management Console (MMC). Important: Run this as the account configured to run the services (Run as... )
Add snap-in for Certificates: My user account and Local Computer account
In Certificates - Current User > Trusted Root Certification Authorities > Certificates, delete the certificate created by QlikSense, issued by your computer, computer.domain-CA
In Certificates > Current User > Personal > Certificates, delete the certificate named QlikClient
In Certificates (Local Computer) > Personal > Certificates, delete the certificate issued by computer.domain-CA.
Start Qlik Sense Repository Service and verify it created the new certificates
Start the rest of the services

4- Make sure that Firewall are off.

Gio

Re: HTTP Error 404 in QlikSense Management Console

Anonymous — Wed, 01 Oct 2014 01:44:04 GMT

Hi Gio,

Thanks for your reply. I have try the steps you given but it still can't work.

Possible it allow to install the QlikView Server and QlikSense Server into same machine??

Thanks and Regards,

Jerry

Re: HTTP Error 404 in QlikSense Management Console

Wed, 01 Oct 2014 06:00:15 GMT

Qlik Sense Server and QlikView Server can't be installed on the same machine. When running the Qlik Sense Installation it will prompt an error and will not install.

I would sugest to raise a Case with Support so we can have a closer look into this issue.

Let us know how you do. Please mark the appropriate replies as helpful / correct so our team and other members know that your question(s) has been answered to your satisfaction.

Regards

Daniel Zanders

QlikSupport

Re: HTTP Error 404 in QlikSense Management Console

gandelr — Fri, 10 Oct 2014 10:16:05 GMT

Hy, I have same problem.

My configuration is Virtual Machine with Windows 2008 R2 (clean no QlikView Server installer)

I installed Sense correctly but when start Management Console I this message

Errore HTTP 404.0 - Not Found

the strange thing is that in the physical path there is C:\inetpub\wwwroot\qmc\

but in that path no have any directory.

Re: HTTP Error 404 in QlikSense Management Console

Bjorn_Wedbratt — Fri, 10 Oct 2014 12:06:08 GMT

Hi Matteo,

Seems like you're running IIS on the same machine. Try and turn if off using IISRESET /stop in a CMD prompt.

Sense and IIS typically occupies the same ports (443 and/or 80)

Re: HTTP Error 404 in QlikSense Management Console

gandelr — Fri, 10 Oct 2014 12:24:32 GMT

Thank's that was the problem but now I have this message

Error 500 - Internal server error

Re: HTTP Error 404 in QlikSense Management Console

Fri, 15 Apr 2016 09:56:52 GMT

Hello, I have the same problem. When I stopped IIS, I got another error.
It's been 2 years since this conversations, I suppose you've found a solution. May you help me please if it's the case?

Thanks

Re: HTTP Error 404 in QlikSense Management Console

Giuseppe_Novello — Fri, 15 Apr 2016 17:09:59 GMT

Have you restart he Qlik Services? start from the QR database ( it will re-start according).

Re: HTTP Error 404 in QlikSense Management Console

Tue, 26 Apr 2016 04:31:57 GMT

I've identified that another application is using HTTPS on port 443. I'm not able to change the default port for this particular application, so I would need to change this for Qlik Sense.

he WTServer Installer optimizes TCP/IP. One of the things it dose, frees ipv4 addresses in order to be used by nginx and restricts all other windows web servers to use only ipv6 addresses. This is required so that Nginx could coexist with other windows services.

To revert back, run in an elevated command prompt:

netsh http delete iplisten ipaddress=::