topic Failover between nodes fails with forbidden error in Management & Governance

Failover between nodes fails with forbidden error

ldubin — Thu, 26 Oct 2023 16:47:42 GMT

We are in the process of replatforming our Qlik Sense environment and I was able to change the central node to a new server (via CLI). However when I attempt to move it again to another node now I gett the following error in the logs:

282 20231026T123500.899-0400 ERROR CENTRAL System.Repository.Repository.Core.Failover.FailoverWorker 50 fb0fef56-7a00-4573-bb14-01d289656e3d USER Failed to get ServerNodeConfiguration with ID c7bc042a-3d86-4c50-aa61-eae799b47594 as from node for FailoverWorker Forbidden at Repository.Core.Repository.Common.ModelRepository`1.ExecuteGet(Guid id, Boolean appendPrivileges, Int64 privilegesFilter)â†µâ†“ at Repository.Core.Repository.Common.ModelRepository`1.Get(Guid id, Boolean appendPrivileges, Int64 privilegesFilter)â†µâ†“ at Repository.Core.Failover.FailoverWorker.<>c__DisplayClass9_0.<TryGetServerNodes>b__1(IModelRepository`1 serverNodeRepsitory) fb0fef56-7a00-4573-bb14-01d289656e3d

283 20231026T123500.899-0400 ERROR CENTRAL System.Repository.Repository.Core.Failover.FailoverWorker 50 35c35313-985f-4ecb-b933-624d38667dab USER Failed to get both from-node and to-node. Unable to perform failover. 35c35313-985f-4ecb-b933-624d38667dab

The 3 nodes are all set as failover candidates. What am I missing?

Re: Failover between nodes fails with forbidden error

Alan_Slaughter — Fri, 02 Feb 2024 21:04:01 GMT

Hi Luke, what articles did you follow? What version of Qlik Sense? How many nodes do you have?

Re: Failover between nodes fails with forbidden error

Alan_Slaughter — Fri, 02 Feb 2024 21:07:30 GMT

I see a case had been open and resolved with this article:
https://community.qlik.com/t5/Official-Support-Articles/How-to-recreate-or-just-delete-certificates-in-Qlik-Sense-No/ta-p/1712692

Re: Failover between nodes fails with forbidden error

ldubin — Fri, 02 Feb 2024 21:08:27 GMT

Going to be honest I forgot about this but I believe the issue ended up being an issue with the local cluster internal certs so the C:\Program Files\Qlik\Sense\Repository\Repository.exe" -bootstrap -iscentral -restorehostname command ended up fixing it.