topic Re: an error has occured in Management & Governance

an error has occured

sh_mankavi — Fri, 15 Nov 2024 21:17:42 GMT

I see this error during installation

for detailed information see the log file

Re: an error has occured

rubenmarin — Sun, 29 Oct 2023 07:44:50 GMT

Hi, there is no error message or log.

Re: an error has occured

HeshamKhja1 — Sun, 29 Oct 2023 09:36:22 GMT

@sh_mankavi , can you share the error message or attach logs?

Re: an error has occured

sh_mankavi — Tue, 31 Oct 2023 07:58:55 GMT

hi . where the log saved?

Re: an error has occured

sh_mankavi — Tue, 31 Oct 2023 07:59:21 GMT

hi . where the log saved

Re: an error has occured

HeshamKhja1 — Tue, 31 Oct 2023 08:52:06 GMT

In C:\Users\<user>\AppData\Local\Temp

Can you please share what version of Qlik Sense are you installing? are you installing on windows server?

Re: an error has occured

sh_mankavi — Wed, 01 Nov 2023 11:27:51 GMT

im installing enterprise desktop 19

Re: an error has occured

HeshamKhja1 — Wed, 01 Nov 2023 13:54:21 GMT

So it seems you ran the installer twice?

It took some time then failed in the first time? and then you ran the second and it immediately failed?

If that is the case, then I know it is lame, but did you try to restart the machine and the attempting the installation again?

If it is not the case, can you check if PostgreSQL 14.8 is installed on your machine? and do you have a service in your services named "postgresql-x64-14 - PostgreSQL Server 14"?

Re: an error has occured

sh_mankavi — Wed, 01 Nov 2023 15:26:14 GMT

with regard

im checked your soloution

reseting my computer and doesnt exist servise postgresql

this log for today

Re: an error has occured

HeshamKhja1 — Thu, 02 Nov 2023 08:17:48 GMT

Check this article:

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Desktop-or-Server-Install-Fails-Failed-to-Install-MSI/ta-p/1713970