topic Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled') in Management & Governance

Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

EmmaCamacho — Thu, 11 Jan 2024 13:18:19 GMT

Hi,

I installed a new Windows Update and now Qlik Sense Enterprise on Windows is throwing the next error when starting the QMC:

TypeError: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Qlik Sense Hub will display nothing, only the waiting growing circles.

The Windows update is this one:

Security Update for Microsoft Windows KB5032190.

Anyone had this problem? Any tips how to solve this?

I have November 2023 patch 2

regards, Emma

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Chip_Matejowsky — Thu, 11 Jan 2024 13:26:51 GMT

Hello @EmmaCamacho,

Can you please provide a screen capture of the error message? Also, reproduce the error while recording a .HAR file as detailed in article Save network web traffic (HAR/XML file) and console logs from the browser's developer tools and upload to this thread.

Best Regards

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

EmmaCamacho — Thu, 11 Jan 2024 13:35:15 GMT

Thanks! Attached are both files!

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Anil_Babu_Samineni — Thu, 11 Jan 2024 14:09:06 GMT

@EmmaCamacho It seems like you are using Edge browser without Javascript, The error says QMC works only with Javascript.

So do like this?

Open Microsoft Edge and click the three-dot menu at the top-right corner.
Select “Settings” from the drop-down.
Scroll down and click “Site permissions” in the left sidebar.
Choose “JavaScript” from the list.
Toggle the switch to enable it. To disable, toggle the switch off.
Refresh the page.

Is this works? If not, please share again HAR file.

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

EmmaCamacho — Thu, 11 Jan 2024 14:52:48 GMT

Thanks!

I am using Chrome, not Edge. But, i tried with Edge and it is working with Edge!

I do have javascript enabled in Chrome, i am attaching a screenshot,

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Anil_Babu_Samineni — Thu, 11 Jan 2024 15:29:31 GMT

@EmmaCamacho If that works with one browser , I guess that is somehow some settings need to be update. let me check again HAR and get back!

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Anil_Babu_Samineni — Fri, 12 Jan 2024 09:36:58 GMT

@EmmaCamacho I can see all are ended OK with 200.

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

EmmaCamacho — Fri, 12 Jan 2024 09:45:33 GMT

Thanks @Anil_Babu_Samineni,

Looks like Chrome doesnt like http://localhost/forms/hub/ anymore, but now it only likes http://my_server/forms/hub/🙄

Thanks for your help!!!

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Anil_Babu_Samineni — Fri, 12 Jan 2024 10:29:06 GMT

@EmmaCamacho IT depends how your firewall enables towards 443 and 80 to use as localhost. You need to check with Local IT.

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

RafaelBarrios — Thu, 18 Jan 2024 23:14:59 GMT

Hola Emma,

there was an old issue and many people followed this procedure to fix

https://community.qlik.com/t5/Official-Support-Articles/Tasks-in-the-Qlik-Sense-Management-Console-don-t-update-to-show/ta-p/1803772

If you did, try reverting it.

hope this helps,

help users find answers! Don't forget to mark a solution that worked for you & to smash the like button! 🤗

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

EmmaCamacho — Fri, 19 Jan 2024 09:38:44 GMT

@RafaelBarrios unfortunately this didnt work for me. I still cannot use Chrome. I can only use Edge and with the name of the machine (localhost doesnt work anymore either). I dont mind the localhost, but i do miss working with Chrome 😞

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

tin_u — Thu, 01 Feb 2024 10:48:30 GMT

Currently experiencing the same issue on November 23 - P2, tried both of the workarounds in the article provided by @RafaelBarrios & the JavaScript fix provided by @Anil_Babu_Samineni.

I'm not having any issues when accessing the QMC but 2-3 of my colleagues do, we've tried Chrome, Firefox & Edge.

Do you have any other ideas of what might cause this? I've tasked one of them to provide me with a .HAR file for further investigation.

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

EmmaCamacho — Thu, 01 Feb 2024 11:28:39 GMT

Hi @tin_u , my chrome suddenly started to work again (with both the name of the server and localhost). Unfortunately, i dont know why is started to work.

Try with the another name of the server (if you have more) or with the IP address,

regards, Emma

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

tin_u — Thu, 01 Feb 2024 11:51:06 GMT

Thank you @EmmaCamacho ! I'll inform my colleagues and have them try, this server is hosted in Azure, unsure if that would affect the issue but from what has been assessed so far this only seem happen to our Australian colleagues.

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Amit2 — Tue, 14 May 2024 13:30:41 GMT

Some of our colleagues are also facing same behavior in Qlik sense November 2023 (patch 7) using both Chrome and Edge browsers.

We tried the resolution given in the mentioned link - https://community.qlik.com/t5/Official-Support-Articles/Tasks-in-the-Qlik-Sense-Management-Console-don-t-update-to-show/ta-p/1803772

But it doesn't worked for us.

Can anyone please let us know how to resolve the issue.

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

khai — Thu, 16 May 2024 00:52:09 GMT

Hi, I had a similar problem. Might be due to large header size. Please see the following article:

Qlik Sense : "Qlik Sense G3 Broker API" error on the hub when the SAML response or ticket request contains a big number of groups in June 2019
https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-quot-Qlik-Sense-G3-Broker-API-quot-error-on-the-hub/ta-p/1711832

Re: Cannot read properties of undefined (reading 'QmcTaskTableCacheDisabled')

Rakesh_HB — Tue, 10 Sep 2024 08:08:41 GMT

Hi,

This should solve the problem

QmcTaskTableCacheDisabled