topic Re: Existing Load Balancing rules being ignored when adding a new balancing rule. in Management & Governance

Existing Load Balancing rules being ignored when adding a new balancing rule.

Giovanni_Civardi — Tue, 19 Mar 2024 13:15:41 GMT

Hi all,

I've got this strange situation on Qlik Sense Client-Managed Aug 2023 Patch 3.

The environment consists of 5 nodes as follows:

2 Central/Failover Central/Scheduler
2 Consumer Nodes (published apps are redirected here via Load Balancing rule)
1 Developer Node (non published apps are redirected here via Load Balancing rule)

To give power during the nightly reloads, I configured a Windows Scheduled Task that runs at 00:00 and enable (via API) a temporary load balancing rule that balance all apps (published + non published) on DEV Node also.

What is happening here is that when I enable the temporary LB rules at night, all the tasks are redirected on DEV node, no tasks runs on Central / Scheduler Nodes, ignoring any other load balancing rules (also the read-only rule for the central node). No error on engine/repository logs for Central/Failover node.

Any idea?

Thank you

Re: Existing Load Balancing rules being ignored when adding a new balancing rule.

Ray_Strother — Tue, 19 Mar 2024 14:15:48 GMT

Hello ,

1. Please review the below links on the topic of Load balancing and confirm your configuration.
2. If after confirmation things still aren't working, proceed with opening a support case and provide a full set of logs.

Article links:

1. Configuring load balancing rules

https://help.qlik.com/en-US/sense-admin/February2024/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/configure-load-balancing-rules.htm

2. Load balancing rules

https://help.qlik.com/en-US/sense-admin/February2024/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/load-balancing-rules-overview.htm

3. Load Balancing in Qlik Sense Enterprise on Windows

https://community.qlik.com/t5/Official-Support-Articles/Load-Balancing-in-Qlik-Sense-Enterprise-on-Windows/ta-p/1715174

Re: Existing Load Balancing rules being ignored when adding a new balancing rule.

Giovanni_Civardi — Tue, 19 Mar 2024 15:10:07 GMT

thank you @Ray_Strother , I got another bit on this. same config in a feb 2024 environment works as expected. going to open a support case.