topic Re: Hub won't start after setting up Azure SAML authentication in Management & Governance

Hub won't start after setting up Azure SAML authentication

aspurdle — Wed, 27 Mar 2024 15:48:17 GMT

I've set up a new deployment, and it all works fine if I sign in locally and look at the hub. Then I tried to set up a new virtual proxy to use Microsoft Entra SSO with Qlik Sense following the instructions here https://learn.microsoft.com/en-us/entra/identity/saas-apps/qliksense-enterprise-tutorial

I think the user authentication is working because I can see the new user has been created in the QMC and I can see that their licence usage time is updated when I try to log on. But the web browser that should show the hub is blank - it just seems to get stuck loading and it doesn't come back with anything.

Can someone help me find what I've done wrong?

Re: Hub won't start after setting up Azure SAML authentication

Ray_Strother — Wed, 27 Mar 2024 17:47:11 GMT

Hello ,

1. Here are a few links that may assist you.

https://community.qlik.com/cyjdu72974/attachments/cyjdu72974/qlik-ecosystem-documentation/44/1/Azure%20AD%20Single%20Sign-On%20with%20SAML%20Over%20an%20Application%20Proxy%20(External%20Access).pdf

https://community.qlik.com/t5/Integration-Extension-APIs/Azure-AD-SSO-integration-with-Qlik-Sense-Enterprise/td-p/2070032

2. If the above doesn't work, open a support case and attach a HAR file trace of the activity.

Re: Hub won't start after setting up Azure SAML authentication

aspurdle — Wed, 29 May 2024 09:41:50 GMT

We eventually fixed this by making some network changes. The Qlik configuration was OK, it was getting blocked by some of the security settings on the network.

Re: Hub won't start after setting up Azure SAML authentication

Ezhil — Tue, 25 Mar 2025 10:35:26 GMT

Hi @aspurdle

Kindly provide the details on what network changes has been done please? we are also facing the similar issues during upgrade to Nov 2024 version.