topic Re: Can't access to the HUB on the RIM Node (Internal server error) in Management & Governance

Can't access to the HUB on the RIM Node (Internal server error)

eric_careta — Fri, 12 Nov 2021 10:03:12 GMT

Hi everyone!

I have two nodes (Central and RIM Node). The central node have the virtual proxy with the prefix /central/ associated and the RIM node have the virtual proxy with the prefix /rim/ associated.

I can access to the qmc, hub and apps with the Central node (usting the prefix /central/) and I can access to the qmc and the apps with the RIM node (using the prefix /rim/) but when I try to access to the hub with the RIM node i have the following error:

I also attached here the developer console message:

Thanks!

Re: Can't access to the HUB on the RIM Node (Internal server error)

Sebastian_Linser — Sun, 14 Nov 2021 12:12:40 GMT

Hello @eric_careta

Did you use the same configuration for the virtual proxy on Central and RIM beside the different prefix?

Did you connect both to a proxy service as well?

Have you tried with https://localhost/hub on the Rim node.

What does the proxy log report at the Rim node under c:\programdata\qlik\sense\log\proxy\trace\ ?

Best regards

Sebastian

Re: Can't access to the HUB on the RIM Node (Internal server error)

rafael_barioni — Mon, 24 Jun 2024 21:03:32 GMT

I have the same problem, I created a new virtualproxy load balancing node and central proxy link, when I try to access prefix dev, the exact same errors happen, any solution? @eric_careta

Re: Can't access to the HUB on the RIM Node (Internal server error)

Rodolfolguin — Thu, 04 Jul 2024 13:43:33 GMT

I have the same problem, on the central node there is no problem but when trying to enter the hub it shows the message "internal server error", we have tried everything and the problem still persists, does anyone have a solution?

Re: Can't access to the HUB on the RIM Node (Internal server error)

rafael_barioni — Thu, 04 Jul 2024 14:02:02 GMT

I solved the problem, the node had a hostname per IP, just create a dns for the node and added it again and the problem was solved.

Re: Can't access to the HUB on the RIM Node (Internal server error)

eric_careta — Fri, 05 Jul 2024 10:26:19 GMT

Hi @rafael_barioni Could you show me how to do it? It doesn't give me the option to modify the Hostname.

Re: Can't access to the HUB on the RIM Node (Internal server error)

rafael_barioni — Fri, 05 Jul 2024 12:36:32 GMT

Unfortunately, you can't just change the host, you need to delete the node and uninstall qliksense from it and install it again as the article suggests

https://help.qlik.com/en-US/sense-admin/May2024/Subsystems/DeployAdministerQSE/Content/Sense_DeployAdminister/QSEoW/Administer_QSEoW/Managing_QSEoW/delete-node.htm