topic Re: Qlik sense server setup 1.0.1.0 - Environment error in Management & Governance

Qlik sense server setup 1.0.1.0 - Environment error

cocoyeah — Thu, 13 Nov 2014 16:26:42 GMT

Qlik sense server setup 1.0.1.0 - Environment error

Hi,

I am trying to install Qlik Sense Server 1.0.1.0 on my local machine.

Machine details :-

O.S. - Windows 7 (64 bit)

Microsoft .Net framework 4.5

Earlier I had installed the same version of Sense which is now uninstalled.

When I try to install QV Sense Server 1.0.1.0 once again, it gives me an error - "qlik sense server setup 1.0.1.0 - Environment error"

PS: Qlik Sense Desktop & QV 11 Desktop is working on the same machine.

Here's the log file.

Thanks for your help!!

Re: Qlik sense server setup 1.0.1.0 - Environment error

Giuseppe_Novello — Thu, 13 Nov 2014 19:00:23 GMT

Quanlin,

After uninstalling, did you removed all files left behind by the older version? ( you can back the QVF and restored them back on the app folder)

Gio

Re: Qlik sense server setup 1.0.1.0 - Environment error

JonnyPoole — Thu, 13 Nov 2014 20:45:26 GMT

Besides uninstalling and deleting the c:\programdata\qlik folder , you'll also need to remove some certificates that Qlik Sense creates (but doesn't uninstall).

Here are the steps to do that. So after uninstall, folder deletion AND the following, go ahead and try to reinstall.

Steps to remove certificates:

Stop Qlik Sense Repository Service (this will also stop the other services)
Open Microsoft Management Console (MMC). Important: Run this as the account configured to run the services (Run as... )
Add snap-in for Certificates: My user account and Local Computer account
In Certificates - Current User > Trusted Root Certification Authorities > Certificates, delete the certificate created by QlikSense, issued by your computer, computer.domain-CA
In Certificates > Current User > Personal > Certificates, delete the certificate named QlikClient
In Certificates (Local Computer) > Personal > Certificates, delete the certificate issued by computer.domain-CA.

Re: Qlik sense server setup 1.0.1.0 - Environment error

korsikov — Fri, 14 Nov 2014 08:06:18 GMT

may problem is here:

[0EC4:18D0][2014-11-13T17:23:12]i000: Evaluated install condition QlikViewServer11X64Src to True

Are U have installed version QlikViewServer in same server?

Re: Qlik sense server setup 1.0.1.0 - Environment error

cocoyeah — Fri, 14 Nov 2014 10:08:15 GMT

Yes, QlikView Server v11.2 SR7 is installed in the same PC. But all the 5 services are stopped.

Re: Qlik sense server setup 1.0.1.0 - Environment error

korsikov — Fri, 14 Nov 2014 10:18:28 GMT

Do not know how it will work in this case, but Qlik prohibits simultaneous installation qlik sense and qlikview Server in some server. Try deinstall QlikView and start install Qlik Sense again

Re: Qlik sense server setup 1.0.1.0 - Environment error

cocoyeah — Fri, 14 Nov 2014 10:26:26 GMT

thanks for you help at first. But, I can't find any certificate named Qlik. That's weird.

Re: Qlik sense server setup 1.0.1.0 - Environment error

cocoyeah — Fri, 14 Nov 2014 10:27:02 GMT

Yes, i removed all files of QlikSense

Re: Qlik sense server setup 1.0.1.0 - Environment error

Giuseppe_Novello — Fri, 14 Nov 2014 13:18:46 GMT

Quanlin,

Note this is what the support section describes:

Can I install Qlik Sense Server on the same computer where I have QlikView Server 11 or 10?

It is not supported, nor recommended, to install or run Qlik Sense Server on the same server as any version of QlikView Server."

http://community.qlik.com/docs/DOC-7211

Gio

Re: Qlik sense server setup 1.0.1.0 - Environment error

cocoyeah — Mon, 17 Nov 2014 09:26:56 GMT

Understood. Thank you very much (^_^)

Re: Qlik sense server setup 1.0.1.0 - Environment error

cocoyeah — Mon, 17 Nov 2014 09:29:13 GMT

After uninstalled QlikView Sever, Qlik Sense is installed in my PC. But i does not work yet. I'll try again in another server. Thank your very much.