topic Re: Logs are not moved to ArchivedLogs in Management & Governance

Logs are not moved to ArchivedLogs

qliktime — Thu, 17 Oct 2024 14:26:14 GMT

I have an installation of QlikSense running may 2024 patch2 used for test purposes.

I have observed that logs are not moved to \\QlikShare\ArchivedLogs anymore.

Going to C:\ProgramData\Qlik\Sense\Log\Engine\Trace I can see the current log files.
Restarting the services I can see that the log files are removed from the %PROGRAMDATA% folder. But I have no idea where they are moved to.

Any clue what setting I should modify to solve this?

I have installed/reinstalled QlikSense on that server multiple times, so it might be remnants of old installations in the registry etc.

Re: Logs are not moved to ArchivedLogs

Alan_Slaughter — Thu, 17 Oct 2024 18:59:03 GMT

Hi QlikTime, I would suggest validating this article:

https://community.qlik.com/t5/Official-Support-Articles/How-to-change-the-share-path-in-Qlik-Sense-Service-Cluster/ta-p/1711738

Re: Logs are not moved to ArchivedLogs

qliktime — Mon, 21 Oct 2024 09:40:54 GMT

The suggestion was correct, the service cluster folder had somehow defaulted back to %programdata%. I don't know how that happened though