topic Re: Install Qlik Sense Enterprise May 2024 in Management & Governance

Install Qlik Sense Enterprise May 2024

cedfoning — Fri, 25 Oct 2024 11:17:26 GMT

Hello
hope you are doing good.

I've install Qlik Sense Enterprise on my Windows PC (i meet all the requirements).

All services are running, but i don't have access to the hub and QMC.

i checked the proxy log file, i saw this :

I also checked the QlikSenseUtil, and i have this :

All services are UP

Can somebody help please ?

Re: Install Qlik Sense Enterprise May 2024

Mike_Dickson — Fri, 25 Oct 2024 16:49:38 GMT

@cedfoning

The log file you are going to need to look at if all the services are up is the Repository Logs.

C:\Programdata\Qlik\Sense\Log\Repository\Trace

If you see more than 6 log files in there, that means the repository services has not fully connected and without that, all other services will not be able to get the required settings.

Focus on the Servername_System_Repository.txt file and see what the error is and then look through the community knowledge base for solutions to the error.

I hope this helps!

Re: Install Qlik Sense Enterprise May 2024

cedfoning — Fri, 25 Oct 2024 17:11:18 GMT

hey @Mike_Dickson

Thanks for your answer

Here is what i have in my Servername_System_Repository.txt file:

That means i cannot use Qlik Sense Enterprise in a trial version ?

Thanks for your reply

Re: Install Qlik Sense Enterprise May 2024

Mike_Dickson — Fri, 25 Oct 2024 18:19:42 GMT

@cedfoning Since the it is stating that it not able to connect to the Qlik backend License server, you will need to look at the license logs now and see if there is an issue there. (I'm sorry it is like chasing a rabbit)

Qlik Licensing Service Reference Guide - Qlik Community - 1717292

List of IP Addresses behind license.qlikcloud.com ... - Qlik Community - 1713417

Re: Install Qlik Sense Enterprise May 2024

cedfoning — Fri, 25 Oct 2024 19:24:19 GMT

@Mike_Dickson

Here is what i got :

Re: Install Qlik Sense Enterprise May 2024

Mike_Dickson — Tue, 29 Oct 2024 16:46:28 GMT

@cedfoning You might need to open up a case to do a deeper dive into this. But also know that Qlik Sense Enterprise is suppose to be installed on Windows Server not a desktop. I am not sure based on your first comment which you are trying to install on.

But based on the error you see in the license log look at the following article:
Qlik Sense hub fails to connect with: Error reques... - Qlik Community - 1899213