topic Re: Corrupted operations and license monitors in Management & Governance

Corrupted operations and license monitors

Anonymous — Tue, 16 Dec 2014 17:25:53 GMT

Hi,

It seems the operations monitor and license monitor in my Qlik Sense installation stopped working.

When i try to open Operations monitor it says the app is corrupted...

I can open the license monitor but i can't reload it...

Do you know how to correct these problems ?

Best regards,

Damien

Re: Corrupted operations and license monitors

Anonymous — Wed, 17 Dec 2014 16:23:19 GMT

Anyone ?

I tried to repair the install with the original installer but no luck.

I also tried to copy the files from a fresh install of QS but apparently the visual objects are not stored in the qvf file...

Re: Corrupted operations and license monitors

adelmeire — Fri, 19 Jun 2015 11:36:43 GMT

Hi, I have the same issue, did you find a solution?

Re: Corrupted operations and license monitors

Anonymous — Fri, 19 Jun 2015 11:38:41 GMT

No I did not.

I did a full reinstall.

Re: Corrupted operations and license monitors

adelmeire — Fri, 19 Jun 2015 12:02:41 GMT

ok thanks for your quick answer

Re: Corrupted operations and license monitors

korsikov — Mon, 22 Jun 2015 13:39:53 GMT

hey! You so fast. I'm try did so - duplicate application with QMC in stream "my work" and try reload manually

or if it's apps be corrupted i can export works one for you

also i faced with problem corrupted application in QlikView Next. And after those time always have backup

Re: Corrupted operations and license monitors

Tyler_Waterfall — Thu, 09 Jul 2015 16:17:17 GMT

Are you seeing this issue in Sense 2.0.1?

If you ever do run into a corrupt app issue with the Monitoring apps, you can re-import them from c:\programdata\qlik\sense\repository\defaultApps.

Try importing them and then publishing them to the Monitoring apps stream, replacing the existing, corrupt apps (one at a time). This would preserve the history and the associated reload task.

Re: Corrupted operations and license monitors

Mon, 09 Nov 2015 17:01:43 GMT

Thank you.

This worked for me.

Re: Corrupted operations and license monitors

msvanfeldt — Mon, 08 Aug 2016 12:19:57 GMT

Thank you, this worked for med too.

Re: Corrupted operations and license monitors

Thu, 08 Dec 2016 21:44:50 GMT

Hi Tyler, just wanted to check. I recently tested out an upgrade from 2.1.1. to 3.1.3 and noticed that my license and operation monitor apps also stopped refreshing and do not reflect any data when I open it. Will this solution you have here work with 3.x versions as well?

Thanks

Re: Corrupted operations and license monitors

Tyler_Waterfall — Fri, 09 Dec 2016 12:27:54 GMT

Yes, you can always re-import the apps from the Qlik\Sense\Repository\DefaultApps folder.

Re: Corrupted operations and license monitors

Tyler_Waterfall — Fri, 09 Dec 2016 12:30:43 GMT

If after re-importing you get reload failures -- that's a different issue than app corruption.

Post the script log file if you'd like if you get a reload failure (find it from the QMC -> tasks > click on the for the Reload of Operations Monitor task that failed and click the button to download script file.)

See if the failure relates to the REST connections to the qrs (you'll see "qrs" in there). If so, be sure you have configured things properly per the documentation. http://help.qlik.com/en-US/sense/3.1/Subsystems/Monitoring/Content/Introduction/Monitor-Qlik-Sense-site.htm

Re: Corrupted operations and license monitors

Fri, 09 Dec 2016 15:42:29 GMT

Thanks Tyler. You're correct, my issue wasn't an app corruption but a reload failure. Not completely clear on the root cause, but it turns out that is has something to do with the virtual proxy we have in place at our organization. We currently have a form proxy and with the help of support, it was determined that I had to create a second virtual proxy specific to the monitoring apps, then configure the URLs in the REST connections you mentioned to use this new virtual proxy

Re: Corrupted operations and license monitors

Anonymous — Sun, 10 Dec 2017 08:14:28 GMT

Hi Tyler

I couldn't find the path c:\programdata\qlik\sense\repository\defaultApps. in my hosting server, could you advise please.

Re: Corrupted operations and license monitors

Tyler_Waterfall — Tue, 12 Dec 2017 13:42:57 GMT

Hmm... interesting. The should be there.

What do you see in c:\ProgramData\Qlik\Sense\Repository?