topic Issues after upgrade to Nov 2024 in Management & Governance

Issues after upgrade to Nov 2024

Sangeeta — Wed, 12 Mar 2025 16:49:33 GMT

Hello, I have recently upgraded Qliksense to Nov 2024 version from May 2024, the upgrade went fine and services are up. I'm able to access Hub/QMC from the same host but I'm giving issues when I try to access remotely. The domain is already added in the 'host allow list' in virtual proxy.

Qliksense Hub is working from remote but the connections in data load editor does not load. QMC shows the black screen initially but does not load at all. There are no errors, its just stuck I feel. I have tried clearing browser cache but still does not work.

I tried to check some logs but not sure which logs I should refer in this case.

Re: Issues after upgrade to Nov 2024

Alan_Slaughter — Wed, 12 Mar 2025 19:31:41 GMT

Have you tried to apply patch 7 and have you tried incognito mode?

Re: Issues after upgrade to Nov 2024

Sangeeta — Fri, 14 Mar 2025 11:00:11 GMT

I applied patch 5 and yes I tried incognito mode

Re: Issues after upgrade to Nov 2024

Alan_Slaughter — Tue, 18 Mar 2025 19:25:52 GMT

November patch 8 has a fix for the dataeditor.

https://community.qlik.com/t5/Release-Notes/Sense-Enterprise-on-Windows-release-notes-November-2024-Initial/ta-p/2494603

Re: Issues after upgrade to Nov 2024

lupula91 — Wed, 26 Mar 2025 09:50:17 GMT

i have the same problem, but with patch 8 the problem still appears. incognito mode also. any idea?

the console of the browser shows me

Uncaught SyntaxError: Unexpected token '<' (at product-info.js:1:1) Understand this errorAI product-info.js:1 Uncaught SyntaxError: Unexpected token '<' (at authentication.js:1:1) Understand this errorAI authentication.js:1 Uncaught SyntaxError: Unexpected token '<' (at dataconnector-service.js:1:1) Understand this errorAI dataconnector-service.js:1

Re: Issues after upgrade to Nov 2024

Alan_Slaughter — Wed, 26 Mar 2025 12:47:27 GMT

I would suggest the following article:

https://community.qlik.com/t5/Official-Support-Articles/An-error-occurred-Failed-to-load-connection-error-message-in/ta-p/1714051

Re: Issues after upgrade to Nov 2024

RafaelBarrios — Thu, 15 May 2025 07:22:30 GMT

Hi @Sangeeta

For sure this will helps, we upgraded recently and had the same issue
https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Client-Managed-Adjust-the-MaxHttpHeaderSize-for-the/ta-p/2107101

hope this helps…

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