topic Re: Overage notification in Management & Governance

Overage notification

emanuelastocco — Wed, 29 Jan 2025 16:21:29 GMT

Hi everyone, in Qlik Cloud capacity-based model, the service account owner is notified via email approaching a capacity limit (at 90%, 95%, and 100% of the limit). Is it possible to automatically send the same email to other recipients? Additionally, is it possible to customize the alert thresholds?

Re: Overage notification

David_Friend — Thu, 02 Jan 2025 20:43:51 GMT

@emanuelastocco I believe this can vary depending on your subscription:

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/qcs-specs-capacity.htm

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/subscription-options-qlik-cloud.htm

Re: Overage notification

Frank_S — Fri, 03 Jan 2025 00:04:43 GMT

Hi @emanuelastocco

What you can do is listed in the documentation that David Shared.

What you cannot do is not mentioned. If the feature does not exist which you need, please consider writing a 'feature request' here

Ideas | Qlik Community

Otherwise you may be able to workaround this by:

1. enable the capacity monitoring app

2. setting alerts based on the monitoring app

2. Distributing emails to recipients as needed based on those alerts.

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/usage-metrics-app.htm

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Tutorials/alerting-example.htm

If you need help designing a specific solution, your Qlik Account manager can arrange a custom design engagement with Qlik Professional services.

Kind regards...

Re: Overage notification

PrashantSangle — Fri, 03 Jan 2025 06:36:20 GMT

you can use any automation tool (UI Path or Power Automate) for it, which will read your mail and forward it to other users.

Re: Overage notification

MartijnWanders — Tue, 11 Nov 2025 08:33:39 GMT

@Frank_S I have the same question and saw your reply with mentioning about https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/usage-metrics-app.htm

I know this app and you can download this from the management section. But what I don't see is an data refresh ability. The data in the app seem to be static.

Or do I miss something?

Thank you for your reply.

Re: Overage notification

Dave_Channon — Tue, 11 Nov 2025 13:08:25 GMT

@MartijnWanders that's correct, it isn't automatically deployed via that button. You can use an automation template to deploy the app on a schedule: https://community.qlik.com/t5/Official-Support-Articles/Automate-deployment-of-the-Capacity-consumption-app-with-Qlik/ta-p/2529176

We aim to improve this process further in the coming quarters as we evolve our telemetry systems in Qlik Cloud.

Re: Overage notification

MartijnWanders — Tue, 11 Nov 2025 13:40:38 GMT

Hi Dave, yes. Thank you very much and this is what I'm looking for!

Re: Overage notification

Frank_S — Wed, 12 Nov 2025 16:17:26 GMT

It is a static app not meant to be reloaded.

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/usage-metrics-app.htm#:~:text=Redistribute%20the%20app%20to%20obtain%20the%20most%20recent%20data.%20Apps%20stored%20on%20your%20tenant%20exist%20as%20separate%20instances%20and%20are%20not%20replaced%20by%20newer%20ones.

Redistribute the app to obtain the most recent data. Apps stored on your tenant exist as separate instances and are not replaced by newer ones.

Qlik Cloud Detailed Consumption Report app fails t... - Qlik Community - 2507329