https://community.qlik.com/t5/Management-Governance/Qlikview-Desktop-license-assignment-problem-when-certificate-at/m-p/2063682#M29623 <P>Hello, <BR />At a customer's they have a certificate directly on the browsers of their workstation to increase the security. <BR />When they want to connect to Qlikview from the access point, they manage to connect through the certificate and everything is fine. <BR />However, when they want to retrieve a license from their desktop, they can't open the access point and enter their information in the certificate.</P> <P>This was possible before we upgraded from 11.2 to May 2022. <BR />Do you have an idea of what could be the problem?<BR />What is the difference between connecting to the access point from the desktop or directly from the browser? <BR />What is the default browser for Qlikview desktop?<BR />Thanks in advance</P> Mon, 24 Apr 2023 13:12:35 GMT Diane 2023-04-24T13:12:35Z https://community.qlik.com/t5/Management-Governance/Qlikview-Desktop-license-assignment-problem-when-certificate-at/m-p/2063682#M29623 <P>Hello, <BR />At a customer's they have a certificate directly on the browsers of their workstation to increase the security. <BR />When they want to connect to Qlikview from the access point, they manage to connect through the certificate and everything is fine. <BR />However, when they want to retrieve a license from their desktop, they can't open the access point and enter their information in the certificate.</P> <P>This was possible before we upgraded from 11.2 to May 2022. <BR />Do you have an idea of what could be the problem?<BR />What is the difference between connecting to the access point from the desktop or directly from the browser? <BR />What is the default browser for Qlikview desktop?<BR />Thanks in advance</P> Mon, 24 Apr 2023 13:12:35 GMT https://community.qlik.com/t5/Management-Governance/Qlikview-Desktop-license-assignment-problem-when-certificate-at/m-p/2063682#M29623 Diane 2023-04-24T13:12:35Z