topic Re: License usage summary not showing the licience allocation option in Management & Governance

License usage summary not showing the licience allocation option

j_qlikview — Wed, 29 Jan 2025 16:57:53 GMT

Hi,

WE did installed single node and while validation i found an issue under license usage summary it was not showing the user allocation / user access s rules / login access rules tabs . Attached is the snap shot from the QMC for May2021 version.

Can someone help me on this .

Thanks in advance,

Re: License usage summary not showing the licience allocation option

Seanog_Murphy — Thu, 16 Dec 2021 11:29:37 GMT

Hi @j_qlikview,

Are you using the SLK or the Serial and Control numbers to license the product?
Have you tried to reapply the license once again?

Re: License usage summary not showing the licience allocation option

Maria_Halley — Thu, 16 Dec 2021 11:34:41 GMT

@j_qlikview

Is the user you are logged in with root admin?

Re: License usage summary not showing the licience allocation option

j_qlikview — Thu, 16 Dec 2021 17:57:48 GMT

Hi,

I did used the Serial and Control numbers to license Qlik environment.

I did reapplied the license multiple times still same issue.

Thanks,

Re: License usage summary not showing the licience allocation option

j_qlikview — Thu, 16 Dec 2021 17:58:46 GMT

@Maria_Halley

Yes did logged in as root admin.

Thanks,

Re: License usage summary not showing the licience allocation option

Seanog_Murphy — Fri, 17 Dec 2021 08:46:25 GMT

Hi @j_qlikview,

I would suggest that you raise a case with support so that we can have a closer look at the issue
- https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992