https://community.qlik.com/t5/Management-Governance/User-Directory-Connector-Unable-to-retrieve-groups/m-p/1898218#M30255 <P>We found the solution to the enigma.</P> <P>The problem was that in the AD the field "displayName" was not valorized for the groups but only for the users and it resulted in the behavior I described above.</P> <P>Best,</P> <P>Davide</P> Mon, 28 Feb 2022 11:36:39 GMT dpolini 2022-02-28T11:36:39Z https://community.qlik.com/t5/Management-Governance/User-Directory-Connector-Unable-to-retrieve-groups/m-p/1898200#M30254 <P>Hi everyone,</P> <P>I am trying to create a user directory connector (Generic LDAP) where I need to associate the attribute displayname to the AD field displayName, as follows:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dpolini_0-1646046215903.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/73193i68E9C7B432BD8102/image-size/medium?v=v2&amp;px=400" role="button" title="dpolini_0-1646046215903.png" alt="dpolini_0-1646046215903.png" /></span></P> <P>In doing so, when I run the synchronization task, I lose the association of the users with the groups.</P> <P>If I just change the connector as follows (I highlighted the only change):</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dpolini_1-1646046300653.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/73195iAD692E03189F3C9F/image-size/medium?v=v2&amp;px=400" role="button" title="dpolini_1-1646046300653.png" alt="dpolini_1-1646046300653.png" /></span></P> <P>I am able to retrieve the groups correctly.</P> <P>Does anyone have an explanation for this behavior?</P> <P>Thanks a lot,</P> <P>Davide</P> Wed, 29 Jan 2025 16:38:32 GMT https://community.qlik.com/t5/Management-Governance/User-Directory-Connector-Unable-to-retrieve-groups/m-p/1898200#M30254 dpolini 2025-01-29T16:38:32Z https://community.qlik.com/t5/Management-Governance/User-Directory-Connector-Unable-to-retrieve-groups/m-p/1898218#M30255 <P>We found the solution to the enigma.</P> <P>The problem was that in the AD the field "displayName" was not valorized for the groups but only for the users and it resulted in the behavior I described above.</P> <P>Best,</P> <P>Davide</P> Mon, 28 Feb 2022 11:36:39 GMT https://community.qlik.com/t5/Management-Governance/User-Directory-Connector-Unable-to-retrieve-groups/m-p/1898218#M30255 dpolini 2022-02-28T11:36:39Z