topic Re: Freeze task in Management & Governance

Freeze task

korsikov — Tue, 10 Mar 2015 10:03:39 GMT

is the second time I've noticed that the "freeze" tasks with status "Starting" . If you try to cancel them now, they freeze in the "Aborting" and so it hang until completely restart both servers site Qlik Sens. Restart services not help.

Re: Freeze task

korsikov — Tue, 10 Mar 2015 10:25:59 GMT

Try abort task's and analize info in Operation monitor

Re: Freeze task

korsikov — Tue, 10 Mar 2015 10:47:05 GMT

attach log Scheduler

And i look for last script log pipeline tasks.

2015-03-08 06:00:30 Execution finished.

the task is completed successfully at 6 o'clock in the morning. a later entry at 9 am, when hangs task log file does not exist.

Re: Freeze task

korsikov — Wed, 11 Mar 2015 15:39:53 GMT

restart both servers did not help. I had to remove tasks and re-create them.

Re: Freeze task

korsikov — Mon, 06 Apr 2015 09:24:19 GMT

Again faced with this problem. Again, I can not solve it in any way. Of course I can recreate the job again. But this is not an option, so do all the time.

Re: Freeze task

Anonymous — Fri, 19 Jun 2015 16:01:46 GMT

I am having the exact same issue. Did you manage to solve it?

Re: Freeze task

korsikov — Mon, 22 Jun 2015 06:18:43 GMT

I had to remove tasks and re-create them.

Re: Freeze task

markhavi — Thu, 16 Jul 2015 16:44:29 GMT

I run into the same problem. Did re-creating the tasks help you? Is it the only solution you've found so far?

Re: Freeze task

Michael_Tarallo — Thu, 16 Jul 2015 17:51:15 GMT

HI Alex - trust you are well - can you send this to support@qlik.com?

Thanks

Mike T

Qlik

Re: Freeze task

korsikov — Thu, 16 Jul 2015 19:36:11 GMT

when face this problem again in the new version, be sure to create a request for technical support portal.

Re: Freeze task

markhavi — Fri, 17 Jul 2015 06:42:15 GMT

Which version do you use right now? I'm running Qlik Sense Server 2.0.

Re: Freeze task

korsikov — Fri, 17 Jul 2015 06:53:08 GMT

all servers upgrade to 2.0.1

Re: Freeze task

korsikov — Mon, 27 Jul 2015 18:40:56 GMT

i'm faced with same problem again. Create task in support portal 00557964

mto, Can you help such as a speedy solution of this issue.

Re: Freeze task

korsikov — Mon, 27 Jul 2015 19:00:59 GMT

now I had in %Program data%/Qlik/log/script/appid.log

2015-07-27 21:54:12 0594 Let ttlRows	= num(NoOfRows('LogContent')+1,'#,##0')
2015-07-27 21:54:12 0595 let hst		= lower(ComputerName())
2015-07-27 21:54:12 0596 let ahora		= now()
2015-07-27 21:54:12 0597 Let msg		= 'Reloaded at 2015-07-27 21:54:12 on qsprozorro for 00:00:50 with 110,697 log entries.'

2015-07-27 21:54:12 0599 ENDSUB

2015-07-27 21:54:12 0600

2015-07-27 21:54:12 Execution finished.

but "Status" stuck in "Started"

Re: Freeze task

Michael_Tarallo — Mon, 27 Jul 2015 19:13:08 GMT

Hi Alex, unfortunately there isn't anything I can do other than send a quick email to them. Let me know how it goes.

Mike T

Qlik

Re: Freeze task

korsikov — Mon, 27 Jul 2015 19:16:23 GMT

Thank you for your cooperation. I appreciate it. I will try to understand itself, but expect help Support. This is not a test server, because of this more seriously.

Re: Freeze task

korsikov — Thu, 17 Dec 2015 08:13:00 GMT

i'm faced with this problem again. All task in server freeze with message "Started". and all pointed to a server can't save app after reload

Re: Freeze task

korsikov — Thu, 17 Dec 2015 08:39:17 GMT

yesterday i'm set engine logging level to tracing to "error"

and then reload freeze.

now i'm change back logging level to "debug" and all task finished correct

What was it?

Re: Freeze task

Tyler_Waterfall — Thu, 17 Dec 2015 21:22:44 GMT

When I face this issue, I typically restart the Qlik services and see if that cures it.

If it doesn't and the tasks are still stuck in "Started" or "error" or "Reset" and cannot be started again, then I have re-created the tasks.

I believe a bugfix went in related to tasks status issues like you are describing. But I'd have to check what release version.