DFA Issues on a systemwithout DFA

kbx41 — Wed, 29 Jan 2025 16:31:11 GMT

Hello,

One of my systems users has issues logging into Qlik stating he needs to validate login. Our system does not have DFA setup so we are confused why this is happening. Any idea for a fix?

Re: DFA Issues on a systemwithout DFA

Vinay_B — Sat, 06 Aug 2022 02:58:17 GMT

Hi @kbx41

The multi-factor authentication is enabled on your account and hence the system required your to enter the code on your MFA app.

FYI: https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/qcs-MFA.htm

However, you may reset/disable MFA on your own. Please check: https://community.qlik.com/t5/Knowledge/How-to-Reset-or-Disable-MFA-Multi-Factor-Authentication-for-Qlik/ta-p/1713074

Note: It requires you to have a recovery code in order to reset/remove MFA. If you do not have a recovery code, then please get in touch with our Customer Support team who can reset it for you.

I hope this helps. Let me know!

topic Re: DFA Issues on a systemwithout DFA in Management & Governance

DFA Issues on a systemwithout DFA

Re: DFA Issues on a systemwithout DFA