topic Re: Sense Central Engine stopped. in Management & Governance

Sense Central Engine stopped.

Thu, 26 Mar 2015 16:34:29 GMT

I am new to Qlik Sense. I installed Qlik Sense server. We have been using this server for about a month to create apps etc. Everything seemed to be working fine. Today we are not able to log into the Hub. When I checked in the QMC, the central engine status shows as Stopped. This is a single node install. How can I start the engine? Appreciate your help.

Thanks,

Satya

Re: Sense Central Engine stopped.

korsikov — Fri, 27 Mar 2015 08:59:34 GMT

check log files in c:\ProgramData\Qlik\Sense\Log\Engine\

Re: Sense Central Engine stopped.

Fri, 27 Mar 2015 15:30:59 GMT

Thanks Alexander. I checked the folder but couldn't find any log files. I only see 3 application files: Engine, QVConnect32 and QVConnect64.

Below were my logging setting for the engine. I changed all of them to "Info" now. So far don't see any log files.Do I need to do anything else before Qlik generates log files? Thanks.

Re: Sense Central Engine stopped.

korsikov — Fri, 27 Mar 2015 17:53:36 GMT

.Check again the way that you have, I'm sure you went to the directory above are not log catalog

you open folder c:\ProgramData\Qlik\Sense\Engine\

when you need openc:\ProgramData\Qlik\Sense\Log\Engine\

Re: Sense Central Engine stopped.

Fri, 27 Mar 2015 18:44:11 GMT

You are right. That was reckless on my part. Thanks.

The below is what's in the file named: AZ004V1503_Exit_Engine_4008_2015-03-26. I didn't do anything specific intending to stop engine. How do I start the engine?

Severity Timestamp ProcessId ThreadId UserId Message

INFO 20150326T154652.138+0000 4008 4024 Internal\Engine Spawning KillerThread

INFO 20150326T154652.138+0000 4008 5992 Internal\Engine ServerExit entered

INFO 20150326T154652.138+0000 4008 5992 Internal\Engine Kill child processes still running

INFO 20150326T154652.138+0000 4008 5992 Internal\Engine Calling pListener->StopListening

INFO 20150326T154714.064+0000 4008 4024 Internal\Engine Termination not completed within 20s. Quitting!

INFO 20150326T154714.064+0000 4008 4024 Internal\Engine Terminating service

Regards,

Satya

Re: Sense Central Engine stopped.

korsikov — Fri, 27 Mar 2015 19:23:16 GMT

mmc - services Qlik Sense Engine Service runing?

Part of the answer may be found in the repository logs

Re: Sense Central Engine stopped.

Fri, 27 Mar 2015 20:26:39 GMT

Engine Service Stopped. When I try to start, I get an error "One or more services cannot be started".

I then rebooted the server. Now all Qlik services Stopped. I am starting them with an Administrator account.

Re: Sense Central Engine stopped.

korsikov — Sat, 28 Mar 2015 06:28:21 GMT

sorry for the late reply, I had a late night. try to start the service manually one by one, starting with the service repository. The second option is the ability to change the user's password on whose behalf the service is running

Re: Sense Central Engine stopped.

Mon, 30 Mar 2015 14:59:59 GMT

Thanks Alexander. I checked the services on the windows server. I changed properties to use local admin account to run these jobs and restarted. They are all running now.

Re: Sense Central Engine stopped.

korsikov — Mon, 30 Mar 2015 15:02:56 GMT

I'm glad to get you help.

Re: Sense Central Engine stopped.

korsikov — Thu, 02 Apr 2015 06:37:33 GMT

mark your topic as solved. Users will be easier to navigate when looking for solutions similar problems

Re: Sense Central Engine stopped.

hugo_andrade — Fri, 13 Nov 2015 13:01:22 GMT

I initially had a local account, then changed to Domain account (both with Admin rights). But in fact it doesn't like the domain account. Changed back and it's working normally.

Thanks