topic Qilksence - ERR_CONNECTION_REFUSED in Management & Governance

Qilksence - ERR_CONNECTION_REFUSED

Mon, 02 Mar 2015 19:54:32 GMT

I also got same error . All Qliksence services are running . But page is not loading . No port blocking ,IIS running,Nofrewall.

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 07:56:02 GMT

Qlik Sense unlike the Qlikview version of the server is not compatible with IIS. It is essential that any service or program does not use port 80 and 443. In your case, most likely, IIS uses these ports.For this reason, Sense server can not bind for themselves those ports and does not work.

Try change IIS port to like 88 for http and 444 https and restart IIS service. Then you can open QMC and here change Qlik proxy service ports.

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 07:58:31 GMT

I did with iis & without iis .. Port is not being used by any applications

.. Thanks for the update

On Tuesday, March 3, 2015, Alexander korsikov <qcwebmaster@qlikview.com>

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 08:07:33 GMT

Then I hurried to conclusions. look here

http://help.qlik.com/sense/en-US/online/#../Subsystems/ManagementConsole/Content/ServerUserGuide/SUG_Troubleshooting_Acc…

And can you attach zip with log from here c:\ProgramData\Qlik\Sense\Log\

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 09:28:46 GMT

Can you provide the Logs so we can have a look what could cause the issue?

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 09:30:19 GMT

FYI

From: Daniel Zanders

Sent: Tuesday, March 3, 2015 2:59 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 10:00:11 GMT

I find error in system_proxy

Access to the registry key 'Global' is denied.

and system_repsitory

Fatal exception during startup

Object reference not set to an instance of an object.?vOne or more errors occurred.

the user on whose behalf the work server service has administrator rights?

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 10:20:08 GMT

it is a same behaiour with administrator rights / without administrator

rights ..

From: Alexander korsikov

Sent: Tuesday, March 3, 2015 3:31 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 10:56:14 GMT

I see that for whatever reason, are not allowed, the service repository can not create or store certificates.

WIN-Q2TDMOJ015C\test

When trying to create certificate for service certificate location LocalMachine/My:

Object reference not set to an instance of an object.

WIN-Q2TDMOJ015C\test

When trying to create certificate for client certificate location CurrentUser/My:

Object reference not set to an instance of an object.

check whether there is a certificate is created in the data storage

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 10:59:08 GMT

In windows qliksence services are running without any errors .

From: Alexander korsikov

Sent: Tuesday, March 3, 2015 4:27 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 11:47:04 GMT

check for certificates LocalMachine/My and CurrentUser/My

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 11:52:32 GMT

could you please explain in details ..

From: Alexander korsikov

Sent: Tuesday, March 3, 2015 5:18 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 12:05:28 GMT

If the services are running that is not an indication that they are working correctly.

Check for the presence of three certificates. Description them below

The root certificate is located in the following places in the Microsoft Windows certificate store:

Current User>Trusted Root Certification Authorities>Certificates

Local Computer>Trusted Root Certification Authorities>Certificates

When a Qlik Sense service starts, the QRS searches the certificate store to see if there are any Qlik Sense certificates. Depending on the results of the search, the QRS does the following:

If no root certificate is found, the QRS creates a new certificate.
If only one root certificate is found, the QRS checks if it is valid. If it is not valid, the QRS logs a fatal error that an invalid root certificate was found, which means that the service is shut down and that the administrator manually has to delete any unwanted certificates. In addition, the QRS logs information on the certificates that are affected by this.
If more than one root certificate is found, the QRS logs a fatal error that an invalid root certificate was found, which means that the service is shut down and that the administrator manually has to delete any unwanted certificates. In addition, the QRS logs information on the certificates that are affected by this.

Server certificate

The server certificate is located in the following place in the Microsoft Windows certificate store:

Local Computer>Personal>Certificates

When a Qlik Sense service starts, the QRS searches the certificate store to see if there are any Qlik Sense certificates. Depending on the results of the search, the QRS does the following:

If no server certificate is found, the QRS creates a new certificate.
If only one server certificate is found, the QRS checks if it is valid. If the certificate is not valid, the QRS deletes thecertificate and creates a new one. In addition, the QRS logs that an invalid certificate was found and deleted.
If more than one server certificate is found, the QRS deletes all certificates and creates a new one. Duplicates are not allowed. In addition, the QRS logs the number of valid and invalid certificates that were found and deleted.

Client certificate

Current User>Personal>Certificates

When a Qlik Sense service starts, the QRS searches the certificate store to see if there are any Qlik Sense certificates. Depending on the results of the search, the QRS does the following:

If no client certificate is found, the QRS creates a new certificate.
If only one client certificate is found, the QRS checks if it is valid. If the certificate is not valid, the QRS deletes thecertificate and creates a new one. In addition, the QRS logs that an invalid certificate was found and deleted.
If more than one client certificate is found, the QRS deletes all certificates and creates a new one. Duplicates are not allowed. In addition, the QRS logs the number of valid and invalid certificates that were found and deleted.

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 13:13:32 GMT

I resolved myself by adding self-singed certificate in windows.

From: Alexander korsikov

Sent: Tuesday, March 3, 2015 5:36 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 13:20:33 GMT

that's perfect. Happy for you!

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 13:22:32 GMT

Thanks you so much for help us .

From: Alexander korsikov

Sent: Tuesday, March 3, 2015 6:51 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 13:38:44 GMT

i applied the license via QMC . But While opening hub it shows me "you

can't access qlik sense because you have no access ".But QMC is working

fine .

Any idea ?

From: Alexander korsikov

Sent: Tuesday, March 3, 2015 6:51 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

Tue, 03 Mar 2015 13:43:32 GMT

i used token & it started working

From: Alexander korsikov

Sent: Tuesday, March 3, 2015 6:51 PM

To: Raja Sekar

Subject: Re: -

Qilksence - ERR_CONNECTION_REFUSED

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 13:44:20 GMT

you need give your user user pass or login pass.

see here a great video from Mike Tarralo Qlik Sense Platform - Token Licensing and Assigning Access Passes (video)

Re: Qilksence - ERR_CONNECTION_REFUSED

korsikov — Tue, 03 Mar 2015 13:46:26 GMT

Great. Watch this video series, they will answer most of your questions New to Qlik Sense Server Videos