topic Re: Qlik Sense Server Installation Issue in Management & Governance

Qlik Sense Server Installation Issue

Tue, 23 Jun 2015 07:26:46 GMT

Hi,

We are setting up a multi node Qlik Sense Server. Qlik sense is installed in 3 servers. One server is Central Node another one is Engine Node and the third is Proxy Node. The engine and central nodes are in servers in the same domain whereas the proxy node is in a different domain which acts as the web server.

We are able to make the connection between the central node and the engine node but not able to connect the central node and the proxy node and get the following error when we try to do so " Node Registration failed: Cannot reach the remote host when distributing certificates". All the required ports are open between the Proxy node server and the central node server.

We have followed the attached document to install the multi node qlik sense server.

Please help us to figure what might be causing this issue.

Thank You

Re: Qlik Sense Server Installation Issue

Anonymous — Wed, 30 Sep 2015 12:20:59 GMT

Hello,

Did you find a solution?

Serhan

Re: Qlik Sense Server Installation Issue

chandrasarva — Tue, 10 May 2016 14:44:28 GMT

any update on this ?

Re: Qlik Sense Server Installation Issue

Gencho — Wed, 11 May 2016 15:16:04 GMT

Hi,

What version of QlikSense are you trying to install? Then could you shared us any picture with the problem.

I can shared you some recomendations that you can try:

Turn off the Firewall in all nodes
Turn of the antivirus
the white list is very importan, so remember add all the servers in the white list

I attach other document with the steps to install a Qlik sense node.

I hope this information can be useful for you

Regards!

Re: Qlik Sense Server Installation Issue

chandrasarva — Wed, 11 May 2016 15:59:20 GMT

version is - 2.2.3.0

Here is the error I get. we ruled out firewall and anti virus as these servers are set off on those 2 points.

Re: Qlik Sense Server Installation Issue

Gencho — Wed, 11 May 2016 16:32:59 GMT

Check this information please

Distribute certificate ‒ Qlik Sense

Re: Qlik Sense Server Installation Issue

Vincenzo_Esposito — Wed, 11 May 2016 16:41:09 GMT

‌Hi Gerardo,

I suppose you're trying to reach the server using only the server name but you have installed it using the full qualified domain name (FQDN) line server.domain.com. In that case certificats the released certificates do not match the the server name you've put in the registration form. Try to use the FQDN also in the registration form

Re: Qlik Sense Server Installation Issue

Gencho — Wed, 11 May 2016 16:52:25 GMT

Hi Vincenzo,

I don´t have the problem, @Tony has the problem. vincenzo.esposito‌ your answer have sense so Tony you can try that.

Sometimes when the installation is bad or corrupt the best way is uninstall all and try again

regards!

Re: Qlik Sense Server Installation Issue

chandrasarva — Wed, 11 May 2016 17:17:56 GMT

Hi Vincenzo and Gerardo,

I tried with fully qualified name as well with ip address. doesn't work either.

when you said registration form where do I find it ?

Re: Qlik Sense Server Installation Issue

gustavgager — Fri, 13 May 2016 12:16:17 GMT

Have you tried accessing the https://xxxx:4444/setup/certificateDistribution adress in your webbbrowser?
You could also try using telnet to make sure that you actually can get information using that specific port.

Re: Qlik Sense Server Installation Issue

chandrasarva — Fri, 13 May 2016 14:01:11 GMT

I got the issue resolved by uninstall and install the version 2.2.4.

not sure what was the issue with old version but got it resolved with latest one.

Thanks for all your help.

Thanks

Chandra

Re: Qlik Sense Server Installation Issue

jim_chan — Wed, 22 Mar 2017 03:27:52 GMT

As my case, i will try to telnet from central node server to the rim node server. and it failed. connection failed/ or we called it blocked.

So.. what can i suggest to the network team. the network team said both servers are on the same network segment, and ports are all opened.

any other ways to justify to the network team?