topic Re: Sep 2015 Can't access hub via iphone 6 tried everything on forum in Management & Governance

Sep 2015 Can't access hub via iphone 6 tried everything on forum

Mon, 31 Aug 2015 15:10:52 GMT

Hi Guys,

Let's create a post that solves the issue once and for all about connecting to Sense with mobile. I am using 1.1 server

I am using latest IOS with Iphone 6 so I am aware of the certificate issue but that can be worked around with chrome.

I have added the server IP, name and domain to whitelist.

Added the WIFI routers IP to whitelist because I connect via mobile on that network.

Allowing HTTP.

Opened these ports:

443

4244

4448

Still I am getting this message:

I can access QMC though.

Could you please try to help me out, it would be appreciated by me and many others!

Thanks!

/Sahir

Re: Sep 2015 Can't access hub via iphone 6 tried everything on forum

korsikov — Tue, 01 Sep 2015 09:18:34 GMT

Added the WIFI routers IP to whitelist because I connect via mobile on that network.

uncorrect. Remove routers ip from whitelist. This is a list of addresses or domains which will be available on the server, not the address of the sender's request

do you try connect trought http://servername/hub ? Or you connect only with https?

Can you connect to server using browser on PC? Is it works?

Re: Sep 2015 Can't access hub via iphone 6 tried everything on forum

Tue, 01 Sep 2015 12:31:41 GMT

Thanks for replying!

I tried with only http - Did not work.

I must connect via the WIFI at work because we can't access the server from outside!

Don't know how some guys has gotten it to work.

Re: Sep 2015 Can't access hub via iphone 6 tried everything on forum

korsikov — Fri, 04 Sep 2015 07:56:41 GMT

I have work. The only problem with the Apple device that I have seen it for https access.

Solved by including http access.