topic Qlik Sense Error in Management & Governance

Qlik Sense Error

amithmurali — Wed, 30 Sep 2015 07:29:03 GMT

Hi guys,

I am getting an error in my clients place. Please find the attached screenshot.

Re: Qlik Sense Error

Anonymous — Wed, 30 Sep 2015 08:00:18 GMT

Hello,

Which users start your services? In which order are you trying to start your services? You should start by Repo Database Service.Did they ever work? Can you start manually? etc. Can you give more info in general?

Serhan

Re: Qlik Sense Error

amithmurali — Wed, 30 Sep 2015 09:54:21 GMT

i am using a local administrator account only.

Re: Qlik Sense Error

Fri, 18 Dec 2015 20:54:08 GMT

I'm getting the exact same error.

My Repo and Qlik Deployment services are both up, but if I try to manually try to start the other services I get the 1068 error.

Any ideas other than a reinstall?

Re: Qlik Sense Error

reddy-s — Wed, 23 Dec 2015 13:18:35 GMT

Hi Amit,

Did you check if there is something interfering with the port?

Re: Qlik Sense Error

amithmurali — Wed, 30 Dec 2015 06:10:03 GMT

I did a reinstall and that saved me .

Re: Qlik Sense Error

reddy-s — Wed, 30 Dec 2015 11:10:41 GMT

Perfect !

Re: Qlik Sense Error

Wed, 30 Dec 2015 18:41:34 GMT

Aran,

Just in looking at your screenshot it appears that you have your 'Log On As' rights set up in two different ways; Local System and whatever your QTSEL\ath... account is. I haven't seen this error myself, but I would check to see if this user account has 'log on as a service' rights. You can check this in your domain group policy, or you can check in your local group policy to see if the user is set up with the rights.

I launched my local group policy editor by running gpedit.msc from my Run command. Then I browsed to Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment. Find 'Log on as a service' and make sure this account is added. If not, it definitely needs this privilege to run the services that you're trying to start.

Re: Qlik Sense Error

Wed, 30 Dec 2015 18:49:57 GMT

Good news! I'm assuming that the reinstall had you re-input what credentials you would be using to run the services. This probably wiped it to a clean slate where all services were using the same service account with the proper permissions.

Re: Qlik Sense Error

Vegar — Sat, 13 Feb 2016 22:11:26 GMT

I experienced the same problem on a client's envrironment. The problem occured when the client changed the account running the Qlik Services from a local account to an AD domain account with local admin rights.

My solution: I did not need to reinstall the whole server to fix the problem. When running the Qlik Sense install package you'll get an Repair option. After running the repair all services where up and running as normal again.

Re: Qlik Sense Error

Anonymous — Mon, 10 Jul 2017 20:22:14 GMT

I'm just transcribing the message from OP screenshot:

"Windows could not start the Qlik Sense Engine Service service on Local Computer. Error 1068: The dependency service or group failed to start"

For me, this error started *after resetting my own (admin account) password*. My own account is also the account which the services use, when they run (maybe that's a bad idea...).

So I needed to individually change the "Log on" information (specifically the password) for each of the Qlik Sense services. After opening services with `services.msc`, you can right-click each service to modify its Log On properties:

Re: Qlik Sense Error

a831ard0 — Thu, 04 Oct 2018 22:26:20 GMT

thank you very much, I was useful

Re: Qlik Sense Error

Rakesh_HB — Sat, 21 Aug 2021 13:00:59 GMT

Hello,

Please check this,

https://community.qlik.com/t5/Knowledge/1068-The-dependency-service-or-group-failed-to-start-Qlik-Sense/ta-p/1806360

When applicable please mark the correct/appropriate replies as "Solution Accepted"... Cheers!