topic Re: HTTP Error 404 - Not Found - New QlikSense Installation in Management & Governance

HTTP Error 404 - Not Found - New QlikSense Installation

Tue, 29 Dec 2015 17:35:57 GMT

I'm running into an issue with a new standalone Qlik Sense installation. The installation completes successfully, but launching the QMC shows "HTTP Error 404.0 - Not Found" (see attached).

The physical path that is referenced in the screenshot, C:\inetpub\wwwroot\qmc\, does not exist (qmc directory does not exist).

I'm installing this on a Windows Server 2012 R2 VMWare virtual machine that meets or exceeds the install prerequisites
I'm using the newest version of the Qlik Sense Server, 2.1.1.
I'm performing the installation as the local administrator account and I'm specifying the services to run with the same local administrator's credentials.
I've performed repairs on the installation and I've also reinstalled it using the 'run as administrator' option for the executable file.
I've confirmed that the local administrator has the rights to run as a service
Antivirus/ malware/ HIPS is disabled during the installation

Is there a missing prerequisite that could cause this behavior? I'm able to take this same executable and install it on another Windows Server 2012 R2 VM without issue.

Re: HTTP Error 404 - Not Found - New QlikSense Installation

Tue, 29 Dec 2015 17:42:19 GMT

***UPDATE***

I've identified that another application is using HTTPS on port 443. I'm not able to change the default port for this particular application, so I would need to change this for Qlik Sense. I see that there's an option in QMC to change the default ports in the Proxies section, referring to this post:

https://community.qlik.com/message/814421?_ga=1.260727949.1203479791.1451401666#814421

But I can't get this far since I'm unable to access QMC.

This prompts me with two questions that need to be answered for this issue?

Referring to the initial post, could another application using the default HTTPS port cause this issue, or do I need to keep digging for another root cause?
Can I change the default HTTPS port for Qlik Sense outside of the QMC (since I can't get to it)?

Re: HTTP Error 404 - Not Found - New QlikSense Installation

Wed, 30 Dec 2015 18:12:16 GMT

Thanks to mto‌ I was able to get this up and running. I stopped the services for the Default Web Site (in IIS Manager) that my other app was using then I was able to log into QMC and change the default HTTP/HTTPS ports to alternate port numbers.