topic Re: Monitoring Apps failing due to missing Session ID in Management & Governance

Monitoring Apps failing due to missing Session ID

reddy-s — Sat, 12 Dec 2015 21:31:52 GMT

Hi Tyler,

With the Monitoring apps in Qliksense, the reloads are failing and the error log says that the session ID is missing. Can you please assist in fixing this issue?

Thank you.

Re: Monitoring Apps failing due to missing Session ID

Tyler_Waterfall — Mon, 14 Dec 2015 13:18:43 GMT

Hi Reddy -

Can you tell me the build of Qlik Sense you are running?
And, have you done any upgrade or downgrade?
Do you have single or multi-node?

Thanks!

Tyler

Re: Monitoring Apps failing due to missing Session ID

reddy-s — Mon, 14 Dec 2015 15:20:55 GMT

Hi Tyler,

Firstly thanks a lot for the reply!

1) The version of my server is 2.0.1+Build:46.QSM12-CIGS

2) No Upgrades or Downgrades were made.

3) And its a single Node.

This reloads are failing.

This is the error message for the task failure for License Monitor:

Please find the log file attached for the Operations monitor task failure attached.

This is the error which shows up when the License Monitor app is being opened.

Thanks you for your help.

- Sangram

Re: Monitoring Apps failing due to missing Session ID

Tyler_Waterfall — Tue, 15 Dec 2015 19:02:41 GMT

The dreaded "Corrupted data"

Can you send both qvf to Qlik Support with the information you gave me above? (You can export the apps from QMC).

After you export the corrupted apps, you can import 'new' apps from Sense\Repository\DefaultApps\ folder. I would import them and then publish / replace them to the Governance Stream (replace each app).

Re: Monitoring Apps failing due to missing Session ID

reddy-s — Tue, 15 Dec 2015 19:05:31 GMT

Hi Tyler,

Sure I will send you the QVF along with all the information I have mentioned above.

I will follow the procedure you mentioned to get it up and running again.

Thank you for your time.

- Sangram