topic Re: Upgrade QlikSense to 2.2 error in Management & Governance

Upgrade QlikSense to 2.2 error

Anonymous — Fri, 11 Mar 2016 17:49:50 GMT

I struggle with an upgrade of our QlikSense server from version 2.1.1 to 2.2.0.

Operation system is Windows server 2012R.

Logfiles are enclosed.

When I look in the log-files it seams that its the repository (PostgreSQL) that gives the error. That msi-file can't be installed.

For me it looks like, that the upgrade process try to install msi-file in a folder that do not exists.

I had same issue trying to upgrade to 2.1.1. That time I had to drop old version and then install new version. But then I lost a lot of user-created app-objects in repository. I don't wanna try this again.

Any suggestion?

Re: Upgrade QlikSense to 2.2 error

Tue, 03 May 2016 22:58:31 GMT

Try this work around procedure

1. Open regedit

2. Seach for HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

3. Change the path in "Personal" entry to a local path, but remember the old path!

4. Now you can install qlikview without an error.

5. Change the path in "Personal" to your old.

Re: Upgrade QlikSense to 2.2 error

vlad_komarov — Wed, 04 May 2016 14:52:00 GMT

Which 2.2 version are you trying to install?

The 2.2.3 (original release) had few bugs (!!) and was replaced with 2.2.4 release few weeks after.

Couple of biggest issues with 2.2.3 were the issue with updating the Repository and migrating applications....

Re: Upgrade QlikSense to 2.2 error

Anonymous — Fri, 06 May 2016 06:27:33 GMT

I tested this workaround but with no luck.

Its a bit stange because the server is brand new.

Re: Upgrade QlikSense to 2.2 error

Anonymous — Fri, 06 May 2016 06:28:51 GMT

Sorry the upgrade we try to do is from 2.1.1 to 2.2.4.

We had the same issue when we try to upgrade from 2.1.1 to 2.2.3.

Re: Upgrade QlikSense to 2.2 error

vlad_komarov — Fri, 06 May 2016 13:27:16 GMT

There is a script to clean up your repository database. I've got it from Qlik support.

You can run it before you upgrade and occasionally thereafter, especially if you do a lot of reloading.

Try it, it might help in your case....

I’ve attached that but you will need to change the extension back to zip.

Regards,

Vladimir

Re: Upgrade QlikSense to 2.2 error

Anonymous — Wed, 25 May 2016 10:57:51 GMT

We got help from support with this.

Re: Upgrade QlikSense to 2.2 error

Anonymous — Wed, 25 May 2016 10:59:59 GMT

There is a new script than "SenseCleanupScript_v1.2".

I would recommend to contact support for the newest version.

Re: Upgrade QlikSense to 2.2 error

Thu, 16 Jun 2016 03:42:54 GMT

Hi Henrik,

May we know what you have done or was there a guide by support to transfer all the configurations in QMC to the new version? I am planning to upgrade from 2.0.1 to 2.2.4 but unsure whether there is a way as there is so much info to be lose.

Re: Upgrade QlikSense to 2.2 error

vlad_komarov — Thu, 16 Jun 2016 14:05:28 GMT

Syed,

You just need to follow the Installation instructions (in Release Notes). I would suggest a Backup and Repository cleanup prior to the upgrade. Please note that both these processes are stopping Qlik Services, so make sure you do not have any processes running on your server prior to upgrade.

Re: Upgrade QlikSense to 2.2 error

Anonymous — Sun, 19 Jun 2016 07:10:00 GMT

Hi Syed,

Yes follow the installations instructions.

If you have a large repository with many scedules and if you do scedules like every minut - I strongly suggest you contact support before upgrade. Because in new release there is a an automatic cleaning of repository.

When install this automatic cleaning process make bring heavy load to repository database, so I might seems that QMC is not working probably. But QMC is ok, its just that the cleaning process is tough on repository database until it have finished cleaning.

We had this issue - and it took days to finish cleaning.