topic Re: Qlik Sense Repository service shutdown after change number of VM Cores in Management & Governance

Qlik Sense Repository service shutdown after changing VM Cores available

pablolabbe — Thu, 15 Feb 2018 16:38:10 GMT

Hi,

Have a customer running Qlik Sense November / 2017 on a Windows VM with 4 cores. After changing the number of cores to 8, the repository service doesn´t start anymore.

Found this message in the repository log. "Key not valid for use in specified state" and after that a "shutdown repository service" message.

Can the certificate and cryptographic keys used by Qlik Sense be invalidated by hardware changes l? Do I need to generate the certificates again ?

Re: Qlik Sense Repository service shutdown after change number of VM Cores

YoussefBelloum — Thu, 15 Feb 2018 16:45:31 GMT

Hi,

I already changed hardware (more CPU cores + RAM on VMWARE) but is was shutdown when doing this.

everything runs well after restart..

Re: Qlik Sense Repository service shutdown after change number of VM Cores

pablolabbe — Thu, 15 Feb 2018 16:52:32 GMT

This is what I was expecting, running well after restart, but it´s failing.

Now changed back to 4 cores and the problem is the same.

Re: Qlik Sense Repository service shutdown after change number of VM Cores

YoussefBelloum — Thu, 15 Feb 2018 16:57:20 GMT

Can you share with us your Physical server model and hardware on which you created the VM ?

take a look at this:

QMC QVS CPU Affinty missing cores

Re: Qlik Sense Repository service shutdown after change number of VM Cores

pablolabbe — Thu, 15 Feb 2018 19:28:29 GMT

The post is related to QlikView, not Qlik Sense.

After all , I could recover the environment deleting the certificates (computer & user) and running an installation repair . After this procedure the repository services started and system is running ok.

Qlik Sense some time give us a fright ! ugh

Thank you for your time !