topic Issues Opening Qlik Sense 3.0 Desktop in Management & Governance https://community.qlik.com/t5/Management-Governance/Issues-Opening-Qlik-Sense-3-0-Desktop/m-p/1152213#M6850 <HTML><HEAD></HEAD><BODY><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;"><SPAN style="font-style: inherit; text-decoration: underline; font-family: inherit; font-weight: inherit;"><STRONG>Symptom:</STRONG></SPAN></P><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;">Once Qlik Sense Desktop 3.0 has been downloaded, it cannot be opened, or users open it and only get a blank screen. <SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;">Customers experienced this issue on June 28, 29, and 30 of 2016.</SPAN></P><P></P><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;"><SPAN style="font-style: inherit; text-decoration: underline; font-family: inherit; font-weight: inherit;"><STRONG>Resolution:</STRONG></SPAN></P><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;">Our product team was made aware of the issue, and has come up with a fix. An updated version of the Qlik Sense Desktop 3.0 download file will be uploaded to the downloads page by the end of the day (June 30 2016). <SPAN style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;">To access the downloads, navigate to Qlik.com, then go to the ‘Services’ menu and click ‘Customer Downloads’.</SPAN></P></BODY></HTML> Thu, 30 Jun 2016 16:44:21 GMT CarmenReilly 2016-06-30T16:44:21Z Issues Opening Qlik Sense 3.0 Desktop https://community.qlik.com/t5/Management-Governance/Issues-Opening-Qlik-Sense-3-0-Desktop/m-p/1152213#M6850 <HTML><HEAD></HEAD><BODY><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;"><SPAN style="font-style: inherit; text-decoration: underline; font-family: inherit; font-weight: inherit;"><STRONG>Symptom:</STRONG></SPAN></P><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;">Once Qlik Sense Desktop 3.0 has been downloaded, it cannot be opened, or users open it and only get a blank screen. <SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;">Customers experienced this issue on June 28, 29, and 30 of 2016.</SPAN></P><P></P><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;"><SPAN style="font-style: inherit; text-decoration: underline; font-family: inherit; font-weight: inherit;"><STRONG>Resolution:</STRONG></SPAN></P><P style="font-size: 13px; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; color: #3d3d3d;">Our product team was made aware of the issue, and has come up with a fix. An updated version of the Qlik Sense Desktop 3.0 download file will be uploaded to the downloads page by the end of the day (June 30 2016). <SPAN style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: #3d3d3d;">To access the downloads, navigate to Qlik.com, then go to the ‘Services’ menu and click ‘Customer Downloads’.</SPAN></P></BODY></HTML> Thu, 30 Jun 2016 16:44:21 GMT https://community.qlik.com/t5/Management-Governance/Issues-Opening-Qlik-Sense-3-0-Desktop/m-p/1152213#M6850 CarmenReilly 2016-06-30T16:44:21Z