topic Re: Getting a blank page while login to QMC in Management & Governance

Getting a blank page while login to QMC

laxmanqlik — Tue, 18 Oct 2016 06:42:21 GMT

hello every one,

to day i changed the authentication mode of my QMC from windows authentication mode to forms by seeing at https://community.qlik.com/thread/160788

but after doing so, i was logged out from my QMC and when tried to login to QMC it showing the white blank image, i am attaching the screenshot of it.

please help to rectify it.

Thanks in advance.

Re: Getting a blank page while login to QMC

renuka_sasikumar — Tue, 27 Dec 2016 11:14:32 GMT

Any luck on this.

Re: Getting a blank page while login to QMC

shraddha_g — Tue, 27 Dec 2016 11:22:41 GMT

It should be Form and not Forms(if you have used Forms)

Re: Getting a blank page while login to QMC

shraddha_g — Tue, 27 Dec 2016 11:23:10 GMT

Also attach screenshot of error

Re: Getting a blank page while login to QMC

renuka_sasikumar — Tue, 27 Dec 2016 11:31:34 GMT

Here the problem is I am able to view QMC & HUB both.

But for one user I have assigned User access token, he is not able to view QMC.

Re: Getting a blank page while login to QMC

shraddha_g — Tue, 27 Dec 2016 11:36:35 GMT

is User able to login?

if yes, all the options of QMC are greyed out?

Re: Getting a blank page while login to QMC

xavieravinson — Tue, 27 Dec 2016 11:43:54 GMT

check the authorisation of the user.

Re: Getting a blank page while login to QMC

renuka_sasikumar — Tue, 27 Dec 2016 11:44:20 GMT

yes user is able to login in Hub as well in QMC

But QMC is blank

Re: Getting a blank page while login to QMC

rittermd — Tue, 27 Dec 2016 13:39:01 GMT

When you see a screen like that it means that the user who logged in does not have access to these functions in the QMC based on the security rules and their role.

So confirm what their role is. If it is correct then you have something in your rules that is preventing them from access.

Re: Getting a blank page while login to QMC

shraddha_g — Wed, 28 Dec 2016 03:24:16 GMT

Assign a Security Role to user and these options will appear.

Re: Getting a blank page while login to QMC

renuka_sasikumar — Wed, 28 Dec 2016 05:08:54 GMT

Thanks Shraddha,

I got with this.