topic Re: Qlik Sense Installation 3.1.4 Error in Management & Governance

Qlik Sense Installation 3.1.4 Error

Tue, 10 Jan 2017 04:57:47 GMT

Hi,

Noticed error in Qlik Sense Server installation in event viewer.

The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

ERROR: relation "EdmMetadata" does not exist at character 55

STATEMENT: SELECT

"Extent1"."Id",

"Extent1"."ModelHash"

FROM "EdmMetadata" AS "Extent1"

ORDER BY "Extent1"."Id" DESC

LIMIT 1

Which is the stable version of Qlik Sense?

Regards

Re: Qlik Sense Installation 3.1.4 Error

Gysbert_Wassenaar — Tue, 10 Jan 2017 06:35:20 GMT

Try the repair option of the installer.

Re: Qlik Sense Installation 3.1.4 Error

Tue, 10 Jan 2017 07:57:57 GMT

After Repair also, I am seeing error

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

ERROR: column c.CreatedOn does not exist at character 10

STATEMENT: SELECT

c."CreatedOn"

FROM "__MigrationHistory" AS c

LIMIT 1

Re: Qlik Sense Installation 3.1.4 Error

Gysbert_Wassenaar — Wed, 11 Jan 2017 06:39:12 GMT

I think it you should contact Qlik Support or your Qlik Partner to help sort this out.

Re: Qlik Sense Installation 3.1.4 Error

Wed, 11 Jan 2017 06:44:07 GMT

I raised case with Support and awaiting resolution, meantime I wanted to check with community members have they faced this issue and how they resolved it.

Thanks

Re: Qlik Sense Installation 3.1.4 Error

fmarvnnt — Wed, 11 Jan 2017 11:25:45 GMT

I suggest you to push the support being sure you give them all the info like serial etc..

Re: Qlik Sense Installation 3.1.4 Error

jaisoni_trp — Wed, 11 Jan 2017 16:21:04 GMT

I understand these errors you are seeing in Event viewer. Is it like your environment is not up or you are trying to find out the details around these error from event logs?

Re: Qlik Sense Installation 3.1.4 Error

stevedark — Mon, 27 Mar 2017 11:22:10 GMT

Hi Nitin,

Did you get a resolution to this issue? If so, would you mind sharing it here?

Steve

Re: Qlik Sense Installation 3.1.4 Error

stevedark — Mon, 27 Mar 2017 14:29:11 GMT

Where I had the issue at a customer this morning, it turned out that the Shared Folder that was created for the new (3.2) Shared Persistence setup had not been explicitly granted permissions to the Service account. The fact that the service account is a local admin meant that they had rights to the folder, but not via that share name.

When we added the service account to the share and restarted the services, some files appeared in the share - but things still didn't run.

We did a subsequent repair of the installation and all was then fine.

So. Create and configure the share, with all the required permissions, prior to doing the initial installation of Sense Enterprise.

Steve

Re: Qlik Sense Installation 3.1.4 Error

Anonymous — Wed, 24 May 2017 06:03:04 GMT

Hi stevedark‌,

I'm getting the same error on a Synchronized Persistence. Any ideas on that?

Thomas

Re: Qlik Sense Installation 3.1.4 Error

stevedark — Wed, 24 May 2017 07:41:18 GMT

In my case it was all about permissions on the shared folder that is set up before the install.

Also, make sure you are installing as an Administrator, and that the service account has login as a service right, and all necessary permissions.

Good luck.

Re: Qlik Sense Installation 3.1.4 Error

Anonymous — Mon, 26 Jun 2017 12:45:19 GMT

Hi stevedark‌

Problem solved. I had to remove all the 'tags' concerning the server (node) I was updating.

Br Thomas

Re: Qlik Sense Installation 3.1.4 Error

Wed, 28 Jun 2017 03:57:13 GMT

I am able to use qlik sense as expected, even after this error.