topic Re: Qlik Sense Desktop hub keeps getting Printing error in Management & Governance

Qlik Sense Desktop hub keeps getting Printing error

Daniel_Moore — Thu, 19 Jan 2017 13:52:35 GMT

What I did so far

Uninstall Sense Desktop, two versions had been installed
Uninstalled QlikView 12
Deleted everything here:C:\Users\<user profile>\Documents\Qlik
Rebooted
Installed Desktop 3.1.4 using - Right click Run As Administrator on the setup executable

But when I try to launch QS-D I get the attached errors over and over:

Qlik.Printing.Sense.Service has stopped.

Any ideas what i can do to to a 'clean install' or trouble shoot this further??

Daniel_Moore — Fri, 20 Jan 2017 12:09:59 GMT

Tried total wipe: uninstall, cleaning the registry, reinstall Desktop 3.1.4, no joy.

Tried uninstall and installing QS 3.2.

No joy.

Is there any part of windows that the print service relies on that can be upgraded/downgraded? - Using Win 10 Enterprise 64bit.

Daniel_Moore — Tue, 24 Jan 2017 18:32:22 GMT

The problem is probably associated with .net I looked at the event viewer and I found that .net was having problems:

Then used a M$ utility called: .net repair tool:

I tried the M$ automated repair and it didn't do anything.

Anonymous — Tue, 24 Jan 2017 20:31:08 GMT

Did you uninstall both qliksense versions. ?

Daniel_Moore — Thu, 26 Jan 2017 18:01:27 GMT

Yes I tried uninstalling all the Qlik products including both versions of QS and QV.

Anonymous — Thu, 26 Jan 2017 18:31:07 GMT

Looks like other software in your dektop causing the issue. Try stopping softwares like skype, Lovasoft to see if that help to fix the issue.

Daniel_Moore — Thu, 26 Jan 2017 19:49:50 GMT

Do you mean

1. shut down background software before installing

2. keep other apps off when running - (or)

3. uninstall some other applications that will interfere with QS-D?

Thanks for the reply

Anonymous — Fri, 27 Jan 2017 16:28:33 GMT

Yes please.

Just keep them off and try accessing the qliksense. No need to uninstall them , but make sure those software are not holding any port's of Qliksense.

Daniel_Moore — Mon, 30 Jan 2017 20:28:58 GMT

Disabled virus checking and every background program on install and launch - still same issue.

Daniel_Moore — Wed, 11 Jul 2018 08:21:21 GMT

Uninstalling everything and installing the June '18 release seems to have resolved the problem. Yay newest update!