User claimed ticket but session seem nerver start

alexisjc — Sat, 16 Nov 2024 05:56:27 GMT

Hi,

I'm developing an integration of Qlik Sense into a CRM. I used the ticket API to build an external authentication module integrated into the CRM, and it's work like a charm ! So, what's the problem ? It works with my old Qlik Sense developement server, not with a more recent server.

Environments :

- Old : Qlik Sense September 2017, 11.14.3
- New : Qlik Sense February 2019, 13.9.1

Both have the same exact virtual proxy configuration.

Some additions, I'm using postman to test this two cases, where I added certificates for both servers.

1) I perform `https://<sense-server>:4243/qps/<prefix>/ticket?Xrfkey=abcdefghijklmnop`
2) Then, I perform `https://<server-sense>/<prefix>/qps/user?qlikTicket=<ticket>`, and from the old server I get a user session with a set-cookie response header. From the new, nothing, just session: inactive.

At first I thought proxy don't consume the ticket, but after give a look at logs, It would seem the problem is session never start.

Old :

- Audit.Proxy.Proxy.SessionEstablishment.Authentication.TicketValidator / Issued ticket 'v5zv3mioLJRkUKbx' for user
- Audit.Proxy.Proxy.SessionEstablishment.Authentication.AbstractAuthenticationHandler / User claimed ticket: 'v5zv3mioLJRkUKbx'
- Audit.Proxy.Proxy.SessionEstablishment.Authentication.AbstractAuthenticationHandler / User 'acr' used 'ticket' authentication / got session: 'd43e00e2-d313-4918-a2fe-9ef0d8040888'

New :

- Audit.Proxy.Proxy.SessionEstablishment.Authentication.TicketValidator / Issued ticket '-rxG4c8V9jUyeC3F' for user
- Audit.Proxy.Proxy.SessionEstablishment.Authentication.AuthenticationHandler / User claimed ticket: '-rxG4c8V9jUyeC3F'

In 2019 the `got session` moment doesn't happen, I don't know if it's normal or not.

Same into AuditActivity_Proxy logs.
Old :

- Create ticket: PostTicket
- Get ticket: ConsumeIncomingTicket
- Start session

New :

- Create ticket: PostTicket
- Get ticket: ConsumeIncomingTicket
- Get session: HandleRequest
and, (idk if it's same process)
- Get session: HandleRequest (again)
- Start session (Start session for user: 'NONE\anonymousf8b0f898-abac-49f3-b3a8-fa772defea95')

If someone can help me to understand what's happening I would be happy, thanks !

topic User claimed ticket but session seem nerver start in Integration, Extension & APIs

User claimed ticket but session seem nerver start