topic Re: exportImg() not working after update to November 2019 in Integration, Extension & APIs

exportImg() not working after update to November 2019

dselgo_eidex — Sat, 16 Nov 2024 03:57:28 GMT

Hello. I use the Visualization API to render charts in a mashup and I have not been able to get the exportImg method working ever since I upgraded from April 2019 to November 2019. In my mashup I create a qViz object and then call exportImg on it when the user hits a button. This was working fine up until we upgraded Qlik Sense a week ago. I've done some troubleshooting and the problem appears to be in the qlik-module.js file.

I follow the method used in the example here: https://help.qlik.com/en-US/sense-developer/November2019/Subsystems/APIs/Content/Sense_ClientAPIs/CapabilityAPIs/VisualizationAPI/exportImg-method.htm

Whenever I try to use the exportImg() method I receive the following error:

TypeError: Cannot read property 'qInfo' of undefined at e (qlik-module.30dee5929df163f57068.js:8) at Object.e [as printObject] (qlik-module.30dee5929df163f57068.js:8) at Object.m [as requestDownloadExternal] (qlik-module.30dee5929df163f57068.js:8) at d.exportImg (qlik-module.30dee5929df163f57068.js:8) at ExportFileModal.<anonymous> (4.93cf436b595543eeedb5.js:1) at l (vendor.93cf436b595543eeedb5.js:1) at Generator._invoke (vendor.93cf436b595543eeedb5.js:1) at Generator.e.<computed> [as next] (vendor.93cf436b595543eeedb5.js:1) at asyncGeneratorStep (4.93cf436b595543eeedb5.js:1) at s (4.93cf436b595543eeedb5.js:1)

I added a break point where the error was being generated (qlik-module.30dee5929df163f57068.js:formatted:38825) and saw the problem is occurring when some function is trying to get the layout defined in the model of the qViz:

Here is the qVis before calling exportImg():

It appears that the properties of the model are getting mixed up and placed in the id property. I don't believe I am doing anything wrong, but has anyone else experienced this problem with the November 2019 release?

Re: exportImg() not working after update to November 2019

robinrouleur — Tue, 03 Dec 2019 08:36:10 GMT

I've seen a similar thing that may have the same underlying cause. See my post:

https://community.qlik.com/t5/Qlik-Sense-App-Development/Nov-2019-release-right-click-from-mashup-stopped-working/m-p/1648256#M48315

I logged a support request with Qlik and they have verified the problem. I am currently waiting for an initial response from the team it was assigned to.

As an interim fix, I have rolled back to the Jun-SR1 release as it is the last one that I know worked.

Re: exportImg() not working after update to November 2019

Patrik_Lundblad — Tue, 03 Dec 2019 09:42:52 GMT

Hi,

As Robinrouleur said, this is a bug we are aware of and looking at.

Regards,

Patrik.

Re: exportImg() not working after update to November 2019

dselgo_eidex — Tue, 03 Dec 2019 14:35:56 GMT

Do you have any idea on when it might be fixed? In the meantime we might have to downgrade to June 2019 as well.

Re: exportImg() not working after update to November 2019

Patrik_Lundblad — Tue, 03 Dec 2019 14:51:55 GMT

Hi,

I don't have any update for now, just that it's being looked at to find the cause of it.

Regards,

Patrik.

Re: exportImg() not working after update to November 2019

Patrik_Lundblad — Thu, 05 Dec 2019 09:41:54 GMT

Hi all,

Short update, the root cause has been found and the bug is being tracked as QB-600. If possible contact support and have them attach your case to this issue.

Regards,

Patrik.

Re: exportImg() not working after update to November 2019

dselgo_eidex — Thu, 05 Dec 2019 15:57:35 GMT

Thank you for the update on this. I updated our support ticket with that information.

Re: exportImg() not working after update to November 2019

Patrik_Lundblad — Thu, 16 Jan 2020 12:23:56 GMT

Hopefully the last update.

The issue was fixed in November Patch 3 that was released yesterday.

Regards,

Patrik.

Re: exportImg() not working after update to November 2019

dselgo_eidex — Thu, 16 Jan 2020 15:13:19 GMT

Awesome! Thank you for the update!